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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Bir kez hatalı doğrulama yaptıktan sonra, bir daha Spotify Aile davetiyesini doğru bilgiler ile doldurduğunuz takdirde bile, "Bu Aile için Premium hesabına katılamazsın. Ana hesap sahibiyle aynı adreste yaşadığını doğrulayamadık." hata almaktayız. Ac...
Hello,I have a problem: even if I live in the same house as my brother(who is the owner of our Spotify family abonnement) I always receive the error "We cant confirm that you live in the same house" when I try to accept the invitation for Spotify Fam...
Hi, I am trying to add my wife as a family member and I am following the instructions from the "Premium for family" tab. From there I click on Send Invite.An invitation is sent to my wife's email, but when clicking Accept invitation the following err...
Liebe Leute,mein Mann und ich nutzen zusammen das Family Abo von Spotify. Das hat auch die ganze Zeit ganz gut funktioniert, aber heute wollte ich dann wieder Musik hören und wurde zuerst mit Werbung bombardiert und meine Downloads waren weg. oben st...
Hello Spotify, I hate the option Family plans, when i need to update the address home, actually i forgot the postal code and i can not check it or update it, i don't understand why. Regards.
Hi, So i have a premium account, which i pay for using Paypal. When i try and add my NUS number, it just asks for a credit card. How do i add the NUS card number without changing my payment details? Thanks,
Want to add my 2 children but they don't have email or Facebook is this possible?
So I was member of a Spotify Premium Family subscription and then was removed without a reason from it. Now my sister wants to invite my again and is sending invitation e-mails, but I do not receive the e-mails. And now I can't get Premium again.
I hava a quick question. I had a Spotify Premium account and now started a Premium Family Account..according my online banking account Spotify will debit 9,99€ from my bankaccount....how can I see what kind of an Accound i have know? I can not open t...
When we try to activate the family plan it will not let me saying that they can't confirm that we live in the same house even though we are in front of each other...
My family all verified their subscriptions upon request with our address. But following the 7 days after initial email all our premium accounts have been downgraded to free ones. Can someone please help? It won't let family members re-add saying it c...
Hi Community,I have just tried to verify my Family account again yet it failed and I was therefore downgraded to Spotify Free again. I am not sure on what basis this is done but I am still living with my mom at the same address. I am travelling a lot...
Whenever I send invites to my family for premium, they can't seem to reconfirm the address. When in fact its the correct address. What should I do?
Hi, I also want to change the administrator. If I only can solve this by cancelling my subsription, do I lose all my play-lists? Can I save them before cancellation?
HiI was absent when creating my account for premium for family.I assigned my wife as administrator. Can i change administrator? Cant find any edit button or similiar at the the page showing my family.Thanks in advance //Erik
So I invited my sister to my family plan and she accepted it and in her account setting on the website it says she's apart of it but on the iPhone app it still says free account. I uninstalled and reinstalled the app and logged out and back in numero...
Hi, My partner just changed his premium subscription to a family subscription. When we try to add my account to the family plan everything seems ok on the website but I don't receive an invite. When looking at his account details it says that the sub...
So me and my neighbors want to get in on this action but they live like 1 block away from me is it still possible to have a family plan ???
This is happening to me. The only error is saying that the account isn't registered for spotify family.... can you help please?
We have a family account, on my account I have several playlists all set to public. I have one for my son & one for my daughter. The problem is when I search for the one I've done for my son from his account its not visible (total number of playlists...