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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20459 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179704 Views
32 replies
9 likes
Agregue a mi novia a mi family pack, hizo su verificación y ahora le quitaron el family pack porque dicen que ni acredita vivir en el mismo sitio que yo. De donde se basan para indicar ello?
Agregue a mi novia a mi family pack, hizo su verificación y ahora le quitaron el family pack porque dicen que ni acredita vivir en el mismo sitio que yo. De donde se basan para indicar ello?
Roadie
382 Views
1 replies
0 likes
So I just created a family plan and I clicked the invite button but however I did not realize it was asking MeV for my info. I instead put my girlfriends name. How do I fix this?
So I just created a family plan and I clicked the invite button but however I did not realize it was asking MeV for my info. I instead put my girlfriends name. How do I fix this?
192 Views
0 replies
0 likes
I have received an Email to verify my family adress a few weeks ago. Didn't read the Email until today and realized I'm back on Spotify Free again cause i didnt verify the adress. Does anybody know if i still will be able to join the family group aga...
I have received an Email to verify my family adress a few weeks ago. Didn't read the Email until today and realized I'm back on Spotify Free again cause i didnt verify the adress. Does a...
Community Legend
307 Views
1 replies
0 likes
The other day I was going to use my Spotify account that was subscribed to the family premium pack. I discovered that my account was reverted back to a free account. I wanted to ask why this happened.
The other day I was going to use my Spotify account that was subscribed to the family premium pack. I discovered that my account was reverted back to a free account. I wanted to ask why this h...
Not applicable
693 Views
6 replies
0 likes
My sister invited me in family premium when I'm using it the other day it always changing to Free account again. It happens twice already. What should I do about it? Its a pity that my money goes on nothing but a waste.Pls help.
My sister invited me in family premium when I'm using it the other day it always changing to Free account again. It happens twice already. What should I do about it? Its a pity that my money goes o...
159 Views
0 replies
0 likes
Family Account Trouble:I was invited to join my friends premium family but the link I receive will take me to a page that never loads. I have tried reaching customer service and three times I received automated responses of no use. Please help.
Family Account Trouble: I was invited to join my friends premium family but the link I receive will take me to a page that never loads. I have tried reaching customer service and three times I r...
178 Views
0 replies
0 likes
Yesterday I subscribed the Family Plan and today is like I did nothing! My family members are not Premium anymore and I still have my old Premium Account. What happened?? Do I need to invite everyone all over again?Thanks for your help!!
Yesterday I subscribed the Family Plan and today is like I did nothing! My family members are not Premium anymore and I still have my old Premium Account. What happened?? Do I need to invite e...
Casual Listener
366 Views
3 replies
0 likes
Hello, I have my own spotify account and I am connected to a spotify family premium account. I need to switch over to a different family premium account. How do I do this and keep all my music?Thanks.
Hello, I have my own spotify account and I am connected to a spotify family premium account. I need to switch over to a different family premium account. How do I do this and keep all my m...
Community Legend
309 Views
1 replies
0 likes
Hi, I have successfully upgraded my premium account to family account, and my girlfriend, who lives with me, has opened a new account. Then I sent her an invitation to my family account and she got an email as expected, but when she accepted it the p...
Hi, I have successfully upgraded my premium account to family account, and my girlfriend, who lives with me, has opened a new account. Then I sent her an invitation to my family account and she got a...
Newbie
404 Views
2 replies
0 likes
Bonjour,j'ai un problème. Ma mère a paye un abonnement spotify family sur son compte et m'a envoyé une invitation. Jusque la tout va bien, j'ai bien reçu l'invitation, je clique dessus rempli les cases mais au moment de confirmer, le site me redirige...
Bonjour, j'ai un problème. Ma mère a paye un abonnement spotify family sur son compte et m'a envoyé une invitation. Jusque la tout va bien, j'ai bien reçu l'invitation, je clique dessus rempli les c...
Roadie
822 Views
1 replies
0 likes
Hola, me leiminarion del plan familiar porque no pudieron verificvar que con mi hermana, que vive en el cuarto de al lado del mio, viviera conmigo, ¿què puedo hacer?
Hola, me leiminarion del plan familiar porque no pudieron verificvar que con mi hermana, que vive en el cuarto de al lado del mio, viviera conmigo, ¿què puedo hacer?
Roadie
818 Views
1 replies
0 likes
Hola el día de ayer escogí una cuenta premium y al momento de hacer el corte me cobraron dos veces ya verifique las opciones que ponen pero jamás tuve otra cuenta anterior en spotify que hago
Hola el día de ayer escogí una cuenta premium y al momento de hacer el corte me cobraron dos veces ya verifique las opciones que ponen pero jamás tuve otra cuenta anterior en spotify que hago
Roadie
245 Views
1 replies
0 likes
I used to use an account, but now I don't. How do i canncel that account?
I used to use an account, but now I don't. How do i canncel that account?
162 Views
0 replies
0 likes
Moin.Mein WG-Mitbewohner, welcher ein Nutzer meines Familienplans ist, hat am Rechner Premium und am Handy nicht. Reloggen haben wir versucht und es ist der selbe Account. App und Handy neustarten haben wir auch bereits gemacht.Falls jemand Hilf weiß...
Moin. Mein WG-Mitbewohner, welcher ein Nutzer meines Familienplans ist, hat am Rechner Premium und am Handy nicht. Reloggen haben wir versucht und es ist der selbe Account. App und Handy neustarten ...
Roadie
244 Views
1 replies
0 likes
I had a premium family plan in my account, and i canceled to get into my father's plan, but I can not. How should I do?
I had a premium family plan in my account, and i canceled to get into my father's plan, but I can not. How should I do?
Roadie
243 Views
1 replies
0 likes
Eu tenho o plano familiar, e minha esposa usava normalmente. Do nada ela foi notificada que não podia usar por estar com um endereço diferente, sendo que moramos na mesma casa e o endereço está correto. Reenviei o link, ela se cadastrou novamente, ma...
Eu tenho o plano familiar, e minha esposa usava normalmente. Do nada ela foi notificada que não podia usar por estar com um endereço diferente, sendo que moramos na mesma casa e o endereço está corre...
Roadie
258 Views
1 replies
0 likes
Eu tenho uma conta familiar em meu nome, porém quando enviado o convite, o mesmo é enviado utilizando um outro nome, que não está mais associado à minha acc. Exemplo: Nome da minha Acc: Henrique FernandesQuando enviado o convite o mesmo aparece como ...
Eu tenho uma conta familiar em meu nome, porém quando enviado o convite, o mesmo é enviado utilizando um outro nome, que não está mais associado à minha acc. Exemplo: Nome da minha Acc...
Roadie
219 Views
1 replies
0 likes
Hoi, een gezinslid had vandaag een familie account aangemaakt, maar de mail voor de uitnodiging is nog niet binnen gekomen.De mail staat ook niet bij spam etc.weet iemand wat ik moet doen? Marc
Hoi, een gezinslid had vandaag een familie account aangemaakt, maar de mail voor de uitnodiging is nog niet binnen gekomen. De mail staat ook niet bij spam etc. weet iemand wat ik moet doe...
Roadie
681 Views
1 replies
0 likes
Hi It looks like if the way to enter the adresse has to be exactly the same.Where can I see the adresse that I enter when I made the inscription for family premium?
Hi It looks like if the way to enter the adresse has to be exactly the same. Where can I see the adresse that I enter when I made the inscription for family premium?
Community Legend
320 Views
1 replies
0 likes
Something has chanegd withthe Spotify setting.Both my daughters were part of the family subscription. Now they have been disabled..I activated the email Spotify has sent, but a message comes up We couldn't confirm that you live at the same address as...
Something has chanegd withthe Spotify setting. Both my daughters were part of the family subscription. Now they have been disabled.. I activated the email Spotify has sent, but a message comes up&n...
Community Legend
278 Views
1 replies
0 likes
