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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 137502 Views
  • 32 replies
  • 8 likes
  • 137502 Views
  • 32 replies
  • 8 likes

Afgemeld premium family

Hee ik blijf afgemeld worden voor me premium family account, ondanks dat ik op het zelfde adres als mijn broer woon. Ik wil spotify hier zelf over bellen, maar ik kan nergens een telefoon nummer vinden ook.

  • Newbie
  • Hee ik blijf afgemeld worden voor me premium family account, ondanks dat ik op het zelfde adres als mijn broer woon. Ik wil spotify hier zelf over bellen, maar ik kan nergens een telefoon nummer v...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Wife got kicked out of Spotify Family

When trying to re-register her it displays. "You can't join this Premium for Family account. We couldn't confirm that you live at the same address as the main account holder." Can someone please help?

  • Casual Listener
  • When trying to re-register her it displays. "You can't join this Premium for Family account. We couldn't confirm that you live at the same address as the main account holder."   Can someone p...
  • Xtian1911
  • Casual Listener
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Solved!! Premium Family Question

My friends and I have signed up for premium family accounts for like 3 years. For some reason it would delete one of my friends itself these months. Always the same person. Is it something wrong with his account or his problem?I added him and it succ...

  • Newbie
  • My friends and I have signed up for premium family accounts for like 3 years. For some reason it would delete one of my friends itself these months. Always the same person. Is it something wrong w...
  • osornios
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Family Members Gone After Re-Activating Premium for Family

Our family has been using the Premium for Family subscription for about 4 months, no problem whatsoever, however we terminated our subscription due to the card we had it under expiring, this was a few days ago, and now when I went in to re-activate o...

  • Newbie
  • Our family has been using the Premium for Family subscription for about 4 months, no problem whatsoever, however we terminated our subscription due to the card we had it under expiring, this was a f...
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Familienzugang, Familie fliegt raus. Warum?

Hallo,Meine Familie fliegt raus aber ich weiß nicht warum. Angeblich stimmt die Postleitzahl nicht?Ich melde mich über Facebook an...

  • Newbie
  • Hallo, Meine Familie fliegt raus aber ich weiß nicht warum. Angeblich stimmt die Postleitzahl nicht? Ich melde mich über Facebook an...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Elimina automáticamente a una de las cuentas del plan familiar

Dentro del Plan Familiar hay una cuenta que es eliminada y después que le vuelvo a mandar la invitación no la deja volver, eso ya había pasado y pues creo otra cuenta y todo normal, volví a invitarla y no había problema, pero recientemente volvió a s...

  • Newbie
  • Dentro del Plan Familiar hay una cuenta que es eliminada y después que le vuelvo a mandar la invitación no la deja volver, eso ya había pasado y pues creo otra cuenta y todo normal, volví a invitarla...
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Payment Issue on Premium for Family

Hi... I previously paid for my premium sub over my mobile carrier O2. This doesn't appear to be an option on Premium for Family. WHY?!?!So much easier to manage when it was bundled.

  • Newbie
  • Hi...    I previously paid for my premium sub over my mobile carrier O2.  This doesn't appear to be an option on Premium for Family.   WHY?!?! So much easier to manage w...
  • Aaaargh1
  • Newbie
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

ya no veo las cuentas de mi plan familiar

Hola, ya no puedo ver las cuentas que tengo asociadas en mi plan familiar, y por lo tanto tampoco puedo eliminar cuentas de mi plan familiar, entre a la apcion de "plan familiar" pero no me aparecen, solo me aparece una invitacion pendiente.

  • Newbie
  • Hola, ya no puedo ver las cuentas que tengo asociadas en mi plan familiar, y por lo tanto tampoco puedo eliminar cuentas de mi plan familiar, entre a la apcion de "plan familiar" pero no me aparecen,...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Debitou cartão mas continuo não sendo Premiu

como mostra o comprovante anexo houve débito em meu cartão, mas minha conta não está premium .

  • Newbie
  • como mostra o comprovante anexo houve débito em meu cartão, mas minha conta não está premium .
  • Bittencourt
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Verifizierung scheitert.

Meine Tochtersollte sich plötzlich für den Premium Family Zugang verifizieren.Das hat nicht geklappt. Sie sollte noch eine E-Mail bekommen, was nun zu tun sei, ist aber nicht angekommen.Die Verifizierung scheitert und es gibt keinen Vorschlag was nun...

  • Newbie
  • Meine Tochter sollte sich plötzlich für den Premium Family Zugang verifizieren. Das hat nicht geklappt. Sie sollte noch eine E-Mail bekommen, was nun zu tun sei, ist aber nicht angekommen. Die V...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Invite for Premium for Family don't work

I sent an invite to a family member who lives at the same address. When he click in the email on "accept invite" a browser opens and he has to login with username and password, while he is already logged in on the Spotify Desktop App. So he enter his...

  • Newbie
  • I sent an invite to a family member who lives at the same address. When he click in the email on "accept invite" a browser opens and he has to login with username and password, while he is already l...
  • 293 Views
  • 0 replies
  • 1 likes
  • Premium for Family
  • 293 Views
  • 0 replies
  • 1 likes

Cannot sign up

Today I created a premium for family account and I added successfully my son, so he is able to use spotify with his own account. Now I try my daugters account but is hanging. When I use the link and push the button it is waiting and waiting and waiti...

  • Newbie
  • Today I created a premium for family account and I added successfully my son, so he is able to use spotify with his own account.   Now I try my daugters account but is hanging. When I use t...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Superuser Contribution premium charges

hello, how could i cancel the premium? i followed the instructions on the premium downgrading, but they said im in spotify free. however, theyre still charging me. how can i cancel this premium from charging me in this month?

  • Casual Listener
  • hello, how could i cancel the premium? i followed the instructions on the premium downgrading, but they said im in spotify free. however, theyre still charging me. how can i cancel this premium from ...
  • heedayahlockman
  • Casual Listener
  • 250 Views
  • 3 replies
  • 0 likes
  • 250 Views
  • 3 replies
  • 0 likes

Premium deleted

Hello,I've had a family Premium account for almost one year now. But since a few weeks my songs have been deleted from one day to another until now my Premium isn't recognised anymore. Now it's shown as a free account. I spoke to the host of the Fami...

  • Newbie
  • Hello, I've had a family Premium account for almost one year now. But since a few weeks my songs have been deleted from one day to another until now my Premium isn't recognised anymore. Now it's s...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Family bei Salt

Wie kann ich ein Spotify Family Abo bei Salt abschliessen, damit bei meinen 3 Salt-Abos keine Daten mehr verechnet werden?

  • Casual Listener
  • Wie kann ich ein Spotify Family Abo bei Salt abschliessen, damit bei meinen 3 Salt-Abos keine Daten mehr verechnet werden?  
  • markurmann
  • Casual Listener
  • 1173 Views
  • 2 replies
  • 0 likes
  • Salt
    Spotify family
  • 1173 Views
  • 2 replies
  • 0 likes

Can't invite family members?

I try to invite my live -in girlfriend for premium and it tells us spotify can't verify that we live in the same spot... while in out flat. I need thix fixed asap.

  • Casual Listener
  • I try to invite my live -in girlfriend for premium and it tells us spotify can't verify that we live in the same spot... while in out flat. I need thix fixed asap.
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

Heeeelp!

I accepted the invitation of mi cousin a few months ago, it worked perfect but now it says that im on free Spotify. Im in the family plan but i cant download the songs please help.(sorry for my english im from chile) i hope someone can help me.

  • Newbie
  • I accepted the invitation of mi cousin a few months ago, it worked perfect but now it says that im on free Spotify. Im in the family plan but i cant download the songs please help.(sorry for my e...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Family

I invited my two kids to Spotify Family who already have free accounts. They are both living under my roof. One child hasn't received the invitation (also not in spam) and the other was told she wasn't living under my roof (however Spotify sees itsel...

  • Newbie
  • I invited my two kids to Spotify Family who already have free accounts. They are both living under my roof. One child hasn't received the invitation (also not in spam) and the other was told she w...
  • Alfredo
  • Roadie
  • 204 Views
  • 1 replies
  • 1 likes
  • 204 Views
  • 1 replies
  • 1 likes

Aile

Merhaba,Aile için üyeliğimi ailemle paylaşamıyorum. Aile için üyeliğimden üyeler çıkarıldı. Sürekli seyahat ettiğimiz için adreslerimiz doğrulanmıyor sanıyorum ki, ancak aile olarak paylaşamayacaksak bu üyeliği kullanmamızın bize faydası nedir?Lütfen...

  • Newbie
  • Merhaba, Aile için üyeliğimi ailemle paylaşamıyorum. Aile için üyeliğimden üyeler çıkarıldı. Sürekli seyahat ettiğimiz için adreslerimiz doğrulanmıyor sanıyorum ki, ancak aile olarak paylaşamayaca...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

Superuser Contribution Family account, my son can't accept my invite.

We have a family premium account and I'm the administrator. I've now invited my son and when he press "accept invitation" link in the e-mail, he comes to a page stating that he can't join premium for family since he is already a member... I don't hav...

  • Newbie
  • We have a family premium account and I'm the administrator. I've now invited my son and when he press "accept invitation" link in the e-mail, he comes to a page stating that he can't join premium f...
  • Alfredo
  • Roadie
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes