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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hallo, mein Bruder ist zurzeit im Urlaub (Türkei) und kann nicht mehr Musik hören.Er soll das Land ändern, jedoch bin ich noch in Deutschland.Kann ich noch weiter in Deutschland Musik hören, wenn ich das Land im Family Account ändere? Vielen Dank im ...
My brother and I currently have Spotify premium plans but our family wants to start a larger plan with the 5 of us. Would it be possible for us to keep all our music as we transition to a family plan?
I am planning to get Premium for Family but I don't have a credit card or a paypal card. Is it possible to pay through Globe postpaid or through bank deposit?
Hi,I've just tried to add my daughter's phone onto family but it says she need to be in the same country. We are sat next to each other. I've tried doing it through Safari and Chrome but no look and location services are on. Any ideas? Many thanksPau...
Bueno, la solución que daré directamente me funcionó a base de que hace unos minutos logré de dar con ella después de estar esperando cerca de 4-5 horas a que el Soporte de Spotify no me contestara (tanto en Twitter como en Facebook).Ok, seré lo más ...
Hello, I have a premium family account, and I tried sending an invite to a family member and she did not receive it at all. I've tried canceling and re-sending in both Chrome, Firefox, and Edge. Even Incognito as what was suggested in a previous post...
Hola, me comunico por lo siguiente, tengo un problema con mi cuenta de Spotify Premium Familiar, ya que la active con mi cuenta y puse mi direccion actual, al momento de compartirla con mis familiares nos equivocamos en unos digitos y vimos que ya no...
I have the family plan. I added my mother, and it says active. Whenever she tries to use any premium features, it tells her that she is unqualified to use that feature. What do I do? I even unadded, then readded her to the plan! It even says active o...
El día de hoy empecé con el plan familiar, y ya logré empezar a disfrutarlo pero quiero unir a mi madre quién vive en la misma dirección y mismo hogar, pero al introducir la dirección en la cuenta de ella, me aparece que hay un error y que no se pued...
Mi hermana compro el paquete familiar Premium y se venció y lo volvió a contratar y nuevamente tuvo que enviar la invitación a los demás usuarios pero no me deja entrar al paquete me dice que no vivo en la misma dirección de mi hermana, pero la direc...
Mi hija vive en mi casa, conmigo y su hermana goza del plan Premium familiar, pero ella ha sido eliminada del grupo al igual que mi esposa.
I was with my brothers family plan which he gave me the code and I used it, we live in the same household. I was on this plan for a while until last month when it stopped working, I assumed that he forgot to pay or what not. I asked him and he told m...
Hi, I invited my wife in my Premium Family Account. When I try to accept the invitation I have to enter her address. I enter her Address which is the same like mine I get a Message that her address is not the same to my address?!? Is it possible to g...
No me dejo cambiar mi forma de pago en premium familiar por lo que cancele suscripción y al querer contratar nuevamente no me acepta ningún tipo de pago y me rechaza cualquier tarjeta. Que hago para contratar nuevamente mi premium familiar ?
I made spotify family about two months ago, invited mye whole family and suddenly it didnt work whit me anymore. I dont have premium for family and cant find out how to get it back. It works whit the rest of my family.
Hi all I am a new user to spotify & joined premium for family, I have invited my wife to join, she does not have spotify on her iphone. She will have to download Spotify but then does she join under my user & password? or create her own & spotify wil...
I could use some straightforward help. I bumped my subscription up to Premium for Family mainly so that my two daughters could listen to their own Spotify playlists, or listen to anything on Spotify simultaneously without bumping the other offline. A...
Hi all, I set up for Spotify for family but when I sent the invitation to one of my family members it said he was already part of a family subscription, which he is not, and when we log onto his account it shows as a free trial account. When I go ont...
Hi there, i suscribed bed for a premium family plan. Invitations have been sent and well received. When my son clicked on the link he is not redirected to the right landing page. Impossible to redeem the token. We tried to set up a Spotify account bu...