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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I cannot add my wife and daughter to my family package because it does not accept the address, why?
PlanPremium FamilyCountryGuatemala My Question or IssueA family member couldn't verify the family address now he's locked out of joining any family plan for a year! Can someone provide a solution? I find no way to contact support. I need to find a so...
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to change my account from premium to family premium. I've cancelled by subscription but...
Bonjour, mon épouse qui se trouve sur mon abonnement famille vient de changer de GSM en prenant un Iphone et elle a des publicités après avoir chargé l’application que faire pour ne plus en avoir ? Merci pour votre réponse. Translation : "My wife whi...
Bonjour à tous, J'ai une petite question? Nous avons souscrit à l'abonnement premium Family aujourd'**bleep**, je me suis affilié à l'abonnement suite à l'invitation de ma mère. Je suis bien enregistré dans le compte Family premium mais pourtant quan...
My family plan got cancelled for a couple months so I had been paying for my own premium with a friend through the duo plan. I want to rejoin my family plan but it won't allow me. It is already being paid for and I live in the same household as all o...
PlanPremium family Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: my mom has the family plan for all of us siblings but she is looking at canceling. How do I switch to a single premium plan but keep all my music and rec...
PlanPremiumCountryAustraliaDevicevarious androidsOperating System My Question or IssueMy children have been kicked off my family account because they didn't verify their address within a 7 day period of having received an email. Now being told they c...
If we already have two individual premium plans and want to upgrade to a family premium will the family members who already have plans lose their wrapped lists when joining the family plan?
My wife runs the show so wants to become the family plan manager. How do I change her profile to become the plan manager and me to plan member?
Trying to join as a member of a family plan from the manager of a duo, but I keep receiving an error whenever I attempt to verify the address. No further information is provided with the error, just to try again.
PremiumCountryNorwayDeviceLaptopOperating System(Windows 10,etc.) My Question or IssueHey, i changed my email on spotify, ichanged it because it will not open but suddenly i lost my famly premium. how can i get my fam premium back
PlanPremium familyCountryUSADevice( MacBook Pro mid 2015Operating SystemmacOS Monterey 12.7.4 My Question or IssueThere is no option to add or remove a family member when I go to "manage members"
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I have a premium account and trying to add my daughter but the address doesn’t match, I have tried every option, there is even an address that is ours but when we select it it says address doesn’t match. Please help, otherwise it’s pointless having a...
My Question or IssueMy mum has recently started a Premium Family account and I can't join. I had a duo before with my brother and he has been able to switch, but I(the manager of the duo account) can't. Every time I try, no matter the device, it simp...
If you have added someone in the past 12 months can you not add another member?
PlanFamily premiumCountryCanadaDeviceN/aOperating SystemN/a My Question or IssueRoommates and I moved very recently. Thought I updated our plan address but didn't. One of them got the address verification email so I told the other roommates to expect...
PlanFamily premium planCountryIndiaDevice(Redmi K20 pro) My Question or IssueDo streams count if all family premium plan accounts are used on same device?
When typing in the address exactly as the main account, it isn't found. How can the new user link to the family account?