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Get help verifying your Premium for Family.
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72888 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88516 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
70218 Views
39 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203311 Views
265 replies
33 likes
We pay for family premium but still only one person can listen at a time. Problem needs to be fixed.
We pay for family premium but still only one person can listen at a time. Problem needs to be fixed.
Spotify Star
242 Views
1 replies
0 likes
My daughter's Spotify (family premium), when she's listening, cuts out my Spotify. How do I resolve this?
My daughter's Spotify (family premium), when she's listening, cuts out my Spotify. How do I resolve this?
Spotify Star
182 Views
1 replies
0 likes
Hi, I looked at the solution to your question about upgrading to the family plan but it doesn't explain when you already have 2 users on separate bills, do you cancel one account and upgrade to family plan on the other account and then add your famil...
Hi, I looked at the solution to your question about upgrading to the family plan but it doesn't explain when you already have 2 users on separate bills, do you cancel one account and upgrade to family...
Newbie
373 Views
3 replies
0 likes
If Sonos is playing from any spotify account. I can't use any of the other Spotify family accounts.
If Sonos is playing from any spotify account. I can't use any of the other Spotify family accounts.
206 Views
0 replies
0 likes
Hello, 2 days ago my whole family got their accounts unsubscribed from my spotify premium for family account. When I try to resubscribe them it doesn't let me because "there's no confirmation we live in the same address". I'd like to have all account...
Hello, 2 days ago my whole family got their accounts unsubscribed from my spotify premium for family account. When I try to resubscribe them it doesn't let me because "there's no c...
Spotify Star
196 Views
1 replies
0 likes
He encontrado la manera de tener todas las características de spotify premium sin serlo
He encontrado la manera de tener todas las características de spotify premium sin serlo
199 Views
0 replies
0 likes
Não estou conseguindo confirmar meu endereço
Não estou conseguindo confirmar meu endereço
Spotify Star
325 Views
1 replies
0 likes
tengo Spotify premium familiar y me deja hacer todo, descargar las canciones y seleccionarlas, pero no me deja pasar a la siguiente o adelantarla y atrasarla. Que hago?
tengo Spotify premium familiar y me deja hacer todo, descargar las canciones y seleccionarlas, pero no me deja pasar a la siguiente o adelantarla y atrasarla. Que hago?
Newbie
1246 Views
2 replies
1 likes
Estou convidando meu filho para a conta premium familiar e ao receber o convite e preencher os dados do endereço aparece uma mensagem que o Spotify não reconhece morando no mesmo endereço.O endereço meu e do meu filho é o mesmo.O que pode estar acont...
Estou convidando meu filho para a conta premium familiar e ao receber o convite e preencher os dados do endereço aparece uma mensagem que o Spotify não reconhece morando no mesmo endereço. O endereç...
Spotify Star
2675 Views
3 replies
0 likes
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348 Views
0 replies
0 likes
Há um tempo eu já estava no family premium, porém ontem eu tentei entrar no spotify pelo computador e vi que não estava mais. Entrei na conta do meu pai para mandar o e-mail novamente e pediu a confirmação de endereço.Tentei em dois e-mails que eu te...
Há um tempo eu já estava no family premium, porém ontem eu tentei entrar no spotify pelo computador e vi que não estava mais. Entrei na conta do meu pai para mandar o e-mail novamente e pediu a c...
Spotify Star
447 Views
3 replies
0 likes
Ik slaag er niet in om iemand toe te voegen, help aub
Ik slaag er niet in om iemand toe te voegen, help aub
210 Views
0 replies
0 likes
I am trying to remove a member from my premium family plan. I can click remove but then it just turns into a red crossed out circle, it does not remove the person. Help!!
I am trying to remove a member from my premium family plan. I can click remove but then it just turns into a red crossed out circle, it does not remove the person. Help!!
Spotify Star
219 Views
1 replies
0 likes
Bom dia, Faz dias que estou tentando resolver esse problema. Terei que cancelar o plano se não conseguir essa vez. Preciso de ajuda para que verifiquem que os outros membros da conta moram em minha residência. Obrigado
Bom dia, Faz dias que estou tentando resolver esse problema. Terei que cancelar o plano se não conseguir essa vez. Preciso de ajuda para que verifiquem que os outros membros da cont...
Spotify Star
550 Views
5 replies
0 likes
Puedo formar un Family Plan con personas que viven en la misma ciudad, pero no en la misma direccion?
Puedo formar un Family Plan con personas que viven en la misma ciudad, pero no en la misma direccion?
175 Views
0 replies
0 likes
So they renew the subscription for the family plan, that they have no trouble whatsoever handling. However, verifying the accounts? Welp, that's not happening. Spotify's solution is removing everyone and banning them from being invited again. Great s...
So they renew the subscription for the family plan, that they have no trouble whatsoever handling. However, verifying the accounts? Welp, that's not happening. Spotify's solution is r...
Newbie
405 Views
2 replies
1 likes
In my Premium for Family account, the email associated with my wife's name is not hers. We do not know this email address nor who it is associated with. I have attempted to remove that person/account, but when I try a small red circle with a slash [l...
In my Premium for Family account, the email associated with my wife's name is not hers. We do not know this email address nor who it is associated with. I have a...
Casual Listener
290 Views
1 replies
1 likes
I have had my own spotify account for a long time, but havent used it. My wife has a spotify account that is premium and has many good playlists and saved music on it. We have just upgraded her account to a family premium, and now my account is linke...
...ccount to a family premium, and now my account is linked. Is there a good way for all of the saved music and playlists from her account to be copied across to my linked account?
209 Views
0 replies
0 likes
Não conigo acessar o plano familiar pelo convite.E nem no editar perfil não aparece a opção para incluir o CEP.Segue meu usuário:marianacintra@hotmail.com - não consigo me cadasrar como premiummano_leiro@hotmail.com - Titular da contaQuando tento efe...
Não conigo acessar o plano familiar pelo convite. E nem no editar perfil não aparece a opção para incluir o CEP. Segue meu usuário: marianacintra@hotmail.com - não consigo me cadasrar como premium...
Spotify Star
1100 Views
1 replies
1 likes
