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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 167682 Views
  • 32 replies
  • 9 likes
  • 167682 Views
  • 32 replies
  • 9 likes

family members using in different locations

Hello, I have a premium spotify account and my son who lives at the same address is a family member. When i am travelling and listening to spotify, say in a hotel room, if he uses spotify via sonos at home, I am cut off. what do I do?

  • Casual Listener
  • Hello,  I have a premium spotify account and my son who lives at the same address is a family member.  When i am travelling and listening to spotify, say in a hotel room, if he uses s...
  • 610 Views
  • 0 replies
  • 0 likes
  • spotify premium family
  • 610 Views
  • 0 replies
  • 0 likes

Premium for family. Non accetta un membro della famiglia

Buongiorno.Dopo quasi due mesi di utilizzo , un membro della mia famiglia è stato scollegato dal mio account premium. Ora se le mando l'invito non riesce ad accettarlo poiché le viene detto che il suo indirizzo non può essere verificato. Grazie dell'...

  • Newbie
  • Buongiorno. Dopo quasi due mesi di utilizzo , un membro della mia famiglia è stato scollegato dal mio account premium. Ora se le mando l'invito non riesce ad accettarlo poiché le viene detto che il ...
  • katinwonderland
  • Newbie
  • 563 Views
  • 2 replies
  • 0 likes
  • 563 Views
  • 2 replies
  • 0 likes

Problemas con mi cuenta

Tengo un problema y es que yo tenía mi cuenta premium gracias a una invitación a una cuenta familiar pero de un momento a otro me quitaron del plan y ahora tengo plan free cosa que no entiendo y me incomoda mucho

  • Newbie
  • Tengo un problema y es que yo tenía mi cuenta premium gracias a una invitación a una cuenta familiar pero de un momento a otro me quitaron del plan y ahora tengo plan free cosa que no entiendo y me i...
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Plano familiar

Tive um problema com meu cartao e minha conta foi pausada. Com isso, todos os membros do plano familiar tambem foram desconectados. Gostaria de voltar tudo como estava antes, como fazer? Vi que tenho que cadastrar tudo de novo!? Tenho que enviar os c...

  • Newbie
  • Tive um problema com meu cartao e minha conta foi pausada. Com isso, todos os membros do plano familiar tambem foram desconectados. Gostaria de voltar tudo como estava antes, como fazer? Vi que tenho...
  • Bittencourt
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Eliminar usuario administrador

Como puedo eliminar un usuario administrador de mi plan familiar 

  • Casual Listener
  • Como puedo eliminar un usuario administrador de mi plan familiar 
  • Bittencourt
  • Spotify Star
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Accidental account name entry for the family plan

This is really silly, but I just bought the family plan for my household and I thought it was asking me initially to enter who I was inviting to my account so I entered my wife's name, unfortunantly I was susposed to enter my name and then add member...

  • Newbie
  • This is really silly, but I just bought the family plan for my household and I thought it was asking me initially to enter who I was inviting to my account so I entered my wife's name, u...
  • osornios
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Can't get my premium back

my father recently made a family premium spotify user. i already have a user on spotify, and my dad just added me in the user. but now my spotify says that i'm not a premium, and i can't get my premium back. can someone help me??

  • Newbie
  • my father recently made a family premium spotify user. i already have a user on spotify, and my dad just added me in the user. but now my spotify says that i'm not a premium, and i can't get my p...
  • osornios
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Spotify familiar con hermanos y sobrinos

Buenas tardes, tengo unas dudas sobre el spotify familiar. ¿puedo usar el spotify familiar con mi hermana, mi sobrina, mi cuñado y mi madre vivendo todos en el mismo domicilio? ¿cuanto es el maximo de usuarios que pueden hacer uso de este servicio? ¿...

  • Newbie
  • ...potify. Can I use the family spotify with my sister, my niece, my brother-in-law and my mother living in the same household? How much is the maximum number of users who can use this service? How does s...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

family to my family subscription

I have been trying to register my family to my family subscription , because i cannot remember the EXACT info i entered, it keeps refusing invitations. I am the only one in my family subscription and that kind of makes it pointless to have it. I

  • Casual Listener
  • I have been trying to register my family to my family subscription , because i cannot remember the EXACT info i entered, it keeps refusing invitations. I am the only one in my family subscription a...
  • osornios
  • Spotify Star
  • 307 Views
  • 3 replies
  • 0 likes
  • 307 Views
  • 3 replies
  • 0 likes

Admin of family plan

How has the admin user on my family plan suddenly changed? I am the one with the subscription, but when checking my account online, I noticed it shows another person as the main used/admin of the family plan?

  • Newbie
  • How has the admin user on my family plan suddenly changed? I am the one with the subscription, but when checking my account online, I noticed it shows another person as the main used/admin of the family...
  • user-removed
  • Not applicable
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Spotify is not working

I don't speak a lot of English but I'm going to try! My Spotify account isn't working!!!!! I have family premium but tonight I can't listen to music in any of the accounts... It's say that I didn't pay but I did! So... What can I do?? Its say that I ...

  • Casual Listener
  • I don't speak a lot of English but I'm going to try! My Spotify account isn't working!!!!! I have family premium but tonight I can't listen to music in any of the accounts... It's say that I didn't p...
  • RocioRojas
  • Casual Listener
  • 240 Views
  • 2 replies
  • 0 likes
  • 240 Views
  • 2 replies
  • 0 likes

Cannot add family member to the family account

I have a family account and would like to invite a family member When he follows the invitation then he always gets an error saying that it cannot be confirmed that the address is the same. For another family member it works.Many people seem to have ...

  • Newbie
  • I have a family account and would like to invite a family member  When he follows the invitation then he always gets an error saying that it cannot be confirmed that the address is the same. F...
  • 160 Views
  • 0 replies
  • 1 likes
  • 160 Views
  • 0 replies
  • 1 likes

Wieso können andere nicht an meinem Family Konto teilnehmen

Ich und meine Familie teilen uns ein Spotify Premium Family Konto. Seit neustem können alle anderen Teile des Kontos nicht mehr auf die Premium Dienste zugreifen, auch nachdem ich sie wiederholt eingeladen habe. In den von Spotify enthaltenen Emails ...

  • Newbie
  • Ich und meine Familie teilen uns ein Spotify Premium Family Konto. Seit neustem können alle anderen Teile des Kontos nicht mehr auf die Premium Dienste zugreifen, auch nachdem ich sie wiederholt e...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Family Spotify

Hi. I have premium family, I emailed my daugter and she received the invitation. Would do the same to my son, done IT 10 times but he can not get the mail from you!!? What is it all about? Sent regular mail to him and they got him. What is the proble...

  • Newbie
  • Hi. I have premium family, I emailed my daugter and she received the invitation. Would do the same to my son, done IT 10 times but he can not get the mail from you!!? What is it all about? Sent r...
  • 263 Views
  • 0 replies
  • 0 likes
  • kenth.kengarden@hotmail.com
  • 263 Views
  • 0 replies
  • 0 likes

Family Account Adresse wird nicht bestätigt von Spotify

Meine Tochter hat von mir eine Einladung bekommen, es heißt aber immer, dass ihre Adresse nicht mit meiner übereinstimmt. Ich bin über Facebook angemeldet und es ist keine Adresse in meinem Spotify-Account hinterlegt. Bei den Söhnen hat es funktionie...

  • Newbie
  • Meine Tochter hat von mir eine Einladung bekommen, es heißt aber immer, dass ihre Adresse nicht mit meiner übereinstimmt. Ich bin über Facebook angemeldet und es ist keine Adresse in meinem Spotify-A...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

My wife didnt get email to varify her adress in Premium subscription

We live together and she still got email that spotify has to varify her adress so we can use premium family subsciption.She is log in throught her facebook page and her email adress didnt get into spotify profil. So she didnt get any email with link ...

  • Newbie
  • We live together and she still got email that spotify has to varify her adress so we can use premium family subsciption. She is log in throught her facebook page and her email adress didnt get i...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Switching from a single premium account to family.

I've had a single spotify premium account for about 10 months & my family just decided to upgrade to the family plan. I got the email invitation but it won't let me sign up with my current account. Is there a way to switch my current account to the f...

  • Newbie
  • I've had a single spotify premium account for about 10 months & my family just decided to upgrade to the family plan. I got the email invitation but it won't let me sign up with my current a...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Spotify premium family Address

I can't join the invite my family sent me. We live in the same house. Same address. SAME EVERYTHING. I even changed my spotify account in the hopes that it will be resolved but it kept saying that they can't confirm my address.

  • Newbie
  • I can't join the invite my family sent me. We live in the same house. Same address. SAME EVERYTHING. I even changed my spotify account in the hopes that it will be resolved but it kept saying that t...
  • hamcowell
  • Newbie
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

Öğrenci indirimi sorunu

2 gün önce öğrenci indiriminden yararlanmak istedim parayı çekti üniversiteyi seçtim resim istedi yükleme yerine tıkladım seçme çıkmadı geri çıktım tekrar girdim merak etme para çekmedik dedi tekrar girdim tüh... diye yazmaya başladı bi baktım parayı...

  • Newbie
  • 2 gün önce öğrenci indiriminden yararlanmak istedim parayı çekti üniversiteyi seçtim resim istedi yükleme yerine tıkladım seçme çıkmadı geri çıktım tekrar girdim merak etme para çekmedik dedi tekrar ...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Me mudé y tuve que crear una cuenta nueva para tener el plan familiar, pero perdí mis listas

Hola, me acabo de mudar y mi pareja y yo queremos compartir un plan familiar. Al meterme en su plan, el sistema no me reconoce y he tenido que abrirme una nueva cuenta, pero al hacerlo, claro, me quedo sin mis listas. ¿Hay alguna forma de poder recup...

  • Newbie
  • Hola, me acabo de mudar y mi pareja y yo queremos compartir un plan familiar. Al meterme en su plan, el sistema no me reconoce y he tenido que abrirme una nueva cuenta, pero al hacerlo, claro, me que...
  • bryceee89
  • Casual Listener
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes