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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Non-fiction books are educational material. Why are they grouped with
politically/personal based literature? I do not want this type content
forced on children.
Non-fiction books are educational material. Why are they grouped with politically/personal based literature? I do not want this type content forced on children.
I am the plan manager, if I cancel my Spotify Family subscription and
resubscribe, then invite old members back. Can they join the new
package? Remember that there is a plan change policy that can only be
done once every 12 months. Thank You!
I am the plan manager, if I cancel my Spotify Family subscription and resubscribe, then invite old members back. Can they join the new package? Remember that there is a plan change policy t...
PlanPremiumCountryChileMy Question or IssueMy wife is out of the
country, and the app won't let her join the account because she is in
another country at the moment. She is currently in Canada.
Plan Premium Country Chile My Question or Issue My wife is out of the country, and the app won't let her join the account because she is in another country at the moment. She is currently in Can...
I signed up to Spotify many years ago and my account country in UK.I now
live in Spain I was on Individual Premium, today I changed to the Family
Plan. My Question or IssueHowever, to add members to the plan I need to
enter my address.But Spotify onl...
I signed up to Spotify many years ago and my account country in UK. I now live in Spain I was on Individual Premium, today I changed to the Family Plan. My Question or I...
My account was created in the US. Trying to add my family to my premium
account, I realized I had to update my location that is Chile now. I did
it by changing the payment method as guidelines recommend. Now, my
credit card, my IP, my real address, e...
My account was created in the US. Trying to add my family to my premium account, I realized I had to update my location that is Chile now. I did it by changing the payment method as guidelines r...
Mudamos nosso plano duo para familia , mais não estamos conseguindo
migrar ,endereço errado. Mais conferi na minha conta e da minha esposa
consta o mesmo endereço. Não entendi?
Mudamos nosso plano duo para familia , mais não estamos conseguindo migrar ,endereço errado. Mais conferi na minha conta e da minha esposa consta o mesmo endereço. Não entendi?
PlanPremium FamilyCountryCanada DeviceiPhone, Google and Blackberry My
Question or Issue I had 2 profiles that I was unaware of until this
morning. I cancelled the one to stop being double billed and now 3 of my
family members are unable to join the ...
Plan Premium Family Country Canada Device iPhone, Google and Blackberry My Question or Issue I had 2 profiles that I was unaware of until this morning. I c...
Sonos Voice Control has been out for some time now, and still does not
work with Spotify. Once this is enabled, I can move to a Spotify Family
plan and put the Sonos speakers in my kid's rooms. When will the happen?
Sonos Voice Control has been out for some time now, and still does not work with Spotify. Once this is enabled, I can move to a Spotify Family plan and put the Sonos speakers in my kid's rooms. W...
Olá! Primeiramente, por que é impossível entrar em contato com o
suporte? Até mesmo postar nessa comunidade é trabalhoso. Horrível! Cade
o simples botão de acesso ao suporte? Um email? Chat? Incrível o quanto
dificultam...Vamos ao segundo problema......
Olá! Primeiramente, por que é impossível entrar em contato com o suporte? Até mesmo postar nessa comunidade é trabalhoso. Horrível! Cade o simples botão de acesso ao suporte? Um email? Chat? Incrível...
Olá, boa tarde. Adicionei um membro da minha família ontem (já havia 3
comigo que sou adm), e a conta dela continue aparecendo propagandas
entre as músicas.O que deve ser feito para solucionar o problema ?
Aguardo retorno.Obrigada, Rebeca Vinholi
Olá, boa tarde. Adicionei um membro da minha família ontem (já havia 3 comigo que sou adm), e a conta dela continue aparecendo propagandas entre as músicas. O que deve ser feito para soluci...
Tive um problema com o chip do meu cartão, pedi um novo, durante esse
processo a conta ficou suspensa, tive que assinar de novo, só que
antigamente era debitado automaticamente da minha conta todo mês, agora
me parece que tenho que assinar todo mês. ...
Tive um problema com o chip do meu cartão, pedi um novo, durante esse processo a conta ficou suspensa, tive que assinar de novo, só que antigamente era debitado automaticamente da minha conta todo mê...
They’re getting this message You can join someone else's Premium plan
only once every 12 months.Still want to change plans? We'll help you
find another Premium plan that's right for you
They’re getting this message You can join someone else's Premium plan only once every 12 months. Still want to change plans? We'll help you find another Premium plan that's right for you
I need annual pack for spotify premium please do something i am not able
ti find that option is it removed if so why is it removed it was
actually best for me and my fam
I need annual pack for spotify premium please do something i am not able ti find that option is it removed if so why is it removed it was actually best for me and my fam
I have Spotify Premium Duo and when my wife tries to accept the invite
it says that addresses do not match, despite the fact that they are
exactly the same, chosen from suggested by Google I don't get why and
it's irritating
I have Spotify Premium Duo and when my wife tries to accept the invite it says that addresses do not match, despite the fact that they are exactly the same, chosen from suggested by Google I...
My husband and I pay for a Spotify Duo account. Our Google Home devices
and our car's Android set up is connected through my username. So every
time he is using those devices - listening at home or in the car, I
can't listen to my own Spotify. It kic...
My husband and I pay for a Spotify Duo account. Our Google Home devices and our car's Android set up is connected through my username. So every time he is using those devices - listening at home or i...
I tried joining my family's Premium for Family, by following the
invitation-link. I worked the first time, but my account was still
connected to the premium-plan I had before, so I clicked to deactivate
this Premium-account, but it also deactivated m...
I tried joining my family's Premium for Family, by following the invitation-link. I worked the first time, but my account was still connected to the premium-plan I had before, so I clicked to d...
We are logged in on our respective account and it does not work. For
example, I will be listening in the car and my wife will be listening at
home (logged into our respective accounts) and one of us will interrupt
the other.
We are logged in on our respective account and it does not work. For example, I will be listening in the car and my wife will be listening at home (logged into our respective accounts) and one of us ...
I'd like to create an account for my seven year old son and I'd like to
join his account to my Spotify Premium Family. I can't create a regular
account for him, as he es too young. When trying to install Spotify for
Kids it tells me "not available in...
I'd like to create an account for my seven year old son and I'd like to join his account to my Spotify Premium Family. I can't create a regular account for him, as he es too young. When trying to i...