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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72517 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
87930 Views
69 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
69409 Views
35 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
202968 Views
265 replies
33 likes
I accepted the invitation of mi cousin a few months ago, it worked perfect but now it says that im on free Spotify. Im in the family plan but i cant download the songs please help.(sorry for my english im from chile) i hope someone can help me.
I accepted the invitation of mi cousin a few months ago, it worked perfect but now it says that im on free Spotify. Im in the family plan but i cant download the songs please help.(sorry for my e...
223 Views
0 replies
0 likes
I invited my two kids to Spotify Family who already have free accounts. They are both living under my roof. One child hasn't received the invitation (also not in spam) and the other was told she wasn't living under my roof (however Spotify sees itsel...
I invited my two kids to Spotify Family who already have free accounts. They are both living under my roof. One child hasn't received the invitation (also not in spam) and the other was told she w...
Roadie
307 Views
1 replies
1 likes
Merhaba,Aile için üyeliğimi ailemle paylaşamıyorum. Aile için üyeliğimden üyeler çıkarıldı. Sürekli seyahat ettiğimiz için adreslerimiz doğrulanmıyor sanıyorum ki, ancak aile olarak paylaşamayacaksak bu üyeliği kullanmamızın bize faydası nedir?Lütfen...
Merhaba, Aile için üyeliğimi ailemle paylaşamıyorum. Aile için üyeliğimden üyeler çıkarıldı. Sürekli seyahat ettiğimiz için adreslerimiz doğrulanmıyor sanıyorum ki, ancak aile olarak paylaşamayaca...
333 Views
0 replies
0 likes
We have a family premium account and I'm the administrator. I've now invited my son and when he press "accept invitation" link in the e-mail, he comes to a page stating that he can't join premium for family since he is already a member... I don't hav...
We have a family premium account and I'm the administrator. I've now invited my son and when he press "accept invitation" link in the e-mail, he comes to a page stating that he can't join premium f...
Roadie
595 Views
1 replies
0 likes
İlk ay benden 13 lira kesildi ama fatura bilgisinde 0.90 kuruş kesildiğini gösteriyor bilgisi olan yardımcı olabilirmi
İlk ay benden 13 lira kesildi ama fatura bilgisinde 0.90 kuruş kesildiğini gösteriyor bilgisi olan yardımcı olabilirmi
Roadie
320 Views
1 replies
0 likes
I have family premium and it still shows my subscription as free, if i try to upgrade my subscription it shows that an error occurred and i have premium already and should contact spotify support. I have contacted support and they said they could con...
I have family premium and it still shows my subscription as free, if i try to upgrade my subscription it shows that an error occurred and i have premium already and should contact spotify support. I...
Roadie
1085 Views
1 replies
0 likes
I subscribed to Premium for Family. I cannot add other members since the address cannot be verified. How do you solve this?
I subscribed to Premium for Family. I cannot add other members since the address cannot be verified. How do you solve this?
Roadie
217 Views
1 replies
0 likes
Estimados pertenezco a una cuanta familiar pero ahora me pide suscripcian a una cuenta premium y la cuenta familiar esta activa
Estimados pertenezco a una cuanta familiar pero ahora me pide suscripcian a una cuenta premium y la cuenta familiar esta activa
153 Views
0 replies
0 likes
I have sent an invitation to a family member that lives with me and does not get the email. How can they join the subscription?Thank youTommy
I have sent an invitation to a family member that lives with me and does not get the email. How can they join the subscription? Thank you Tommy
Spotify Star
246 Views
1 replies
0 likes
Hi there everyone,so one member of my family created the family group, but never gave an adress to spotify. so now that we want to join him, we have to enter our adress but cant get a match with his, because he never gave it away in the first place.h...
Hi there everyone, so one member of my family created the family group, but never gave an adress to spotify. so now that we want to join him, we have to enter our adress but cant get a match with h...
Spotify Star
237 Views
1 replies
0 likes
Hello! I have a Family subscription and, even though my son lives with me, we are unable to get an account for him due to the fact that he doesn´t live in the same address or the same country. He does not have an active premium subscription, we have ...
Hello! I have a Family subscription and, even though my son lives with me, we are unable to get an account for him due to the fact that he doesn´t live in the same address or the same c...
Roadie
560 Views
3 replies
0 likes
Hey! 6 days ago I completed the verification with SheerID and they emailed me that it was successful and I could "continue to buy" and with a link for upgrading the acount. I was out of town and I couldn't upgrade my account. Today I used the link bu...
Hey! 6 days ago I completed the verification with SheerID and they emailed me that it was successful and I could "continue to buy" and with a link for upgrading the acount. I was out of town a...
171 Views
0 replies
0 likes
I just signed up for a premium family account. For some reason it won't let me delete a member and it's also not letting me download anything. It is saying that it's the free account. What can I do?
I just signed up for a premium family account. For some reason it won't let me delete a member and it's also not letting me download anything. It is saying that it's the free account. What can I do?
Newbie
241 Views
1 replies
0 likes
Tengo problemas con la inscripcion de mis familiares ya que no pueden registrarse y cuando colocan la direccion se mi domicilio, sale un mensaje de que no es correcto.
Tengo problemas con la inscripcion de mis familiares ya que no pueden registrarse y cuando colocan la direccion se mi domicilio, sale un mensaje de que no es correcto.
168 Views
0 replies
0 likes
Hey,Im trying to connect my family to my family account, with all but one member, it worked flawlessly (the new adress requirement) however one account just does not want to connect, what am I doing wrong?
Hey, Im trying to connect my family to my family account, with all but one member, it worked flawlessly (the new adress requirement) however one account just does not want to connect, what am I d...
Roadie
757 Views
3 replies
0 likes
My sister sent me an invitation but I never recieved it. It's been hours! I am tired of listening to ads! Yes, she entered the right address and the Spotify webpage says the invitation was sent but I never recieved it. Please help.SPOTIFY PERSONNEL: ...
My sister sent me an invitation but I never recieved it. It's been hours! I am tired of listening to ads! Yes, she entered the right address and the Spotify webpage says the invitation was sent but I...
Newbie
217 Views
1 replies
0 likes
EDIT / DELETE
EDIT / DELETE
Regular
2350 Views
5 replies
0 likes
I have a premium family membership but if i listen to it knocks off another family member listening. Is this correct?
I have a premium family membership but if i listen to it knocks off another family member listening. Is this correct?
Spotify Star
479 Views
3 replies
0 likes
I am experiencing the same issue. I am signed up through facebook and have entered my zipcode details on my facebook profile, however they aren't showing on my spotify profile. I am already on Family Premium but my wife can't join the family group as...
...n Family Premium but my wife can't join the family group as she needs a zip code to enter to prove that she lives with me. Anyone had any luck with this issue?
Spotify Star
290 Views
3 replies
0 likes
¿Cómo puedo cambiar o ver los datos de mi dirección para que mi familia pueda gozar del premiun conmigo? Le doy en editar perfil y solo me permite cambiar la forma de pago y mi número de teléfono. Ayudaaaa.
¿Cómo puedo cambiar o ver los datos de mi dirección para que mi familia pueda gozar del premiun conmigo? Le doy en editar perfil y solo me permite cambiar la forma de pago y mi número de teléfono. Ay...
Casual Listener
484 Views
4 replies
0 likes
