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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hallo, wir haben Spotify Family Premium. Hat bisher Einwandfrei funktioniert. Nun wird bei einem User ständig angzeigt dass er zum Herunterladen erst einen Premium - Vertrag abschließen muss. Alle anderen funktionieren weiterhin einwandfrei. Was ist ...
Hello, recently one of my Spotify Familie members just got thrown out of the family. I tried to invite him back in, but the Adress, were we all live and which got used for starting the family is not accepted. As I treid to find a solution, i discover...
Buenas estimado(a),Se me presenta un error, el cual describo:Abro el apk, ya que tengo un Samsung S7, Android, la utilizo y eligo una canción a escuchar, bloqueo el celular, y la canción reproducida que elegí termina de reproducir normalmente y, de p...
I am getting billed monthly for $14.95 for the family plan. However, the option does not exist within my Premium Family option to add and/or delete a family member. I have also reset my password, but still nothing. Please correct this ASAP.
Bom Dia Comunidade SpotifyPossuo conta spotify familia, porém um dos membros ao tentar entrar outro dia, não conseguiu mais, ou seja, fica sem usar o spotify, pois nem consegue acessar. Como resolvo esse problema? A quem reclamar?
No puedo acceder a mi cuenta premiun por que no recuerdo con que cuenta la abri ya que en las otras cuentas de correo qie tengo ya tengo spotify free y en todos tengo mensajes de spotify
My dad had bought the Premium for Family a long while ago,it was working well,but sudenlly my account got disconnected from it,and became a Free account.Dad tried sending and resending the email,we put all information correctly,and Spotify still said...
Hi all, .. i have Spotify Family Premium.. today i would not been able to login on my WD TV live Box, soo i loged in to see what the problem could be. Whan i looked at my list with the members i had add, i see two i dont even know.. Have i been hacke...
Hi,I have the same problem. They have checked their spam folder, there was no E-Mail.
Hi, your customer support is bad. My familly account was canceled after month of operation, apparently due to sudden problems with my adress verification, but I cannot say for sure. Probably a misunderstanding, but your customer support has been send...
Da der Hauptinhaber über Facebook bei Spotify regestriert ist und dort keine Adresse hinterlegt ist kann die Adresse nicht abgeglichen werden?
I have family premium . I am the administrator. My wife is a sub(?). Our Spotify interferes with each other's devices . Hers plays on mine and vice versa. Help please!
Same here,passed my account from premium to premium family and 5 people that i don't know are using it! No word about spotify about this security problem!!!
My account doesn't work because it says that I didn't make the payment, but the receipt of the card does appear
Im currently subscribed to a family subscription however 1 account was deleted. when i check my account i only have 1 main account and 4 sub accounts total 5 instead of 6.
My daughter has been a member of our family account since we started it at the beginning of the year. Last week she got an e-mail from Spotify asking her to verify her home address in order to keep her on the family account. She tried verifying but n...
I am currently a member of a family premium account and I'd like to switch to a new account. However I do not have access to the primary account holder to remove me from my current family account. How can I switch to a new one?
My mother bought the Family Account. My sister log in without any problems. I resign my Premium Account to login with the Family Account. It doesn't work. Everytime i enter the code there is a notification "There is a probleme. Try it again" WHAT IS ...
Hi,I'm about to take out a premium family account. Both my teenage children have Premium accounts whereas mine is only a basic free one.When I join and invite them to join the family account, will all their music and playlists be retained?Thanks in a...
problem with the family member's access on family premium