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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20203 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179163 Views
32 replies
9 likes
i live with my friends and spotify send them confirmation for address but we are sure write same address maybe some difference like i write number for apartment, they write name and i can't see what am i write for address to confirmation or what are ...
i live with my friends and spotify send them confirmation for address but we are sure write same address maybe some difference like i write number for apartment, they write name and i can't see what ...
Newbie
283 Views
2 replies
0 likes
Hi guys. want to add my sister to premium but mail adress is requested. she does not have one and i cant invite via link. why that? rgrds
Hi guys. want to add my sister to premium but mail adress is requested. she does not have one and i cant invite via link. why that? rgrds
Spotify Star
262 Views
1 replies
0 likes
Hi. My name is Nikita. I can't buy a subscription which is 3 months and costs 0.99. I bought the account nikitakonopla@gmail.com through Pay Pal. After the purchase I was asked to log into your account but go I could not. I wrote that the password is...
Hi. My name is Nikita. I can't buy a subscription which is 3 months and costs 0.99. I bought the account nikitakonopla@gmail.com through Pay Pal. After the purchase I was asked to log into your accou...
Casual Listener
258 Views
3 replies
0 likes
El 4 de Julio contrate el plan familiar, duré 10 días con él y el día de hoy no pude utilizarlo y dice que es cuenta gratis, pero una de mis familiares si tiene y yo soy la que se supone "administra" el plan familiar. QUE ESTA PASANDO!?
El 4 de Julio contrate el plan familiar, duré 10 días con él y el día de hoy no pude utilizarlo y dice que es cuenta gratis, pero una de mis familiares si tiene y yo soy la que se supone "administra"...
Roadie
231 Views
1 replies
0 likes
Aile hesabimda ayni adres olmasi gerektigi soyleniyor. Bu ozellik gelmeden once aile hesabina katilmistim suan yeni uye eklemek istedigimde adres soruyor ve ben adres bilgilerimi bulamiyorum nerden gorebilirim ?
Aile hesabimda ayni adres olmasi gerektigi soyleniyor. Bu ozellik gelmeden once aile hesabina katilmistim suan yeni uye eklemek istedigimde adres soruyor ve ben adres bilgilerimi bulamiyorum nerden g...
Newbie
226 Views
1 replies
0 likes
Dear all , we have a problem to add it my family to my account.Thank you for help.
Dear all , we have a problem to add it my family to my account. Thank you for help.
Roadie
175 Views
1 replies
0 likes
Hola, tenia inscritos a mi padre y a mi hermano en el plan familiar y ayer a las 3 AM los saco del servicio. He leido en todo el foro y dice que tengo que borrar mi cuenta y volverla a crear, ¿alguien puede ayudarme almenos a pasar mis playlist mis c...
Hola, tenia inscritos a mi padre y a mi hermano en el plan familiar y ayer a las 3 AM los saco del servicio. He leido en todo el foro y dice que tengo que borrar mi cuenta y volverla a crear, ¿alguie...
Roadie
242 Views
1 replies
0 likes
I can invite people phisically living in the same address that me to the Premium plan since I can't recall the exact details that they need to input on the address fields. I've tried what I can remember but nothing is working. Can you help me retriev...
I can invite people phisically living in the same address that me to the Premium plan since I can't recall the exact details that they need to input on the address fields. I've tried what I can remem...
Casual Listener
600 Views
4 replies
1 likes
Holaaa!!Estoy teniendo problemas para con mi pla familiar, ya que los miembros de mi familia fueron eliminados por algun motivo de mi suscripción y ahora por mas que ponen la dirección correcta les indica que no es posible unirse nuevamente.Gracias
Holaaa!! Estoy teniendo problemas para con mi pla familiar, ya que los miembros de mi familia fueron eliminados por algun motivo de mi suscripción y ahora por mas que ponen la dirección correcta les...
197 Views
0 replies
0 likes
if so, when do i get the possibility to invite somebody in place of the kicked one? because i havent got a new link yet, while 1 member got kicked out 2 days ago.
if so, when do i get the possibility to invite somebody in place of the kicked one? because i havent got a new link yet, while 1 member got kicked out 2 days ago.
Spotify Star
307 Views
1 replies
0 likes
I have invited 4 family members and joined successfully, but when I invite the 5th one it always complains that Spotify cannot verify the account is staying in the same address. Anyone has this problem ? The address is exactly the same.
I have invited 4 family members and joined successfully, but when I invite the 5th one it always complains that Spotify cannot verify the account is staying in the same address. Anyone has this p...
Spotify Star
206 Views
1 replies
0 likes
Bom dia Minha esposa (vanvan_ds@hotmail.com) fez o cadastro no plano familiar, me mandou o convite e o email não chegou. Tentamos mandar varias vezes porém sem sucesso. Ela cancelou o plano familiar e voltou a ser free. Me cadastrei no plano familiar...
Bom dia Minha esposa (vanvan_ds@hotmail.com) fez o cadastro no plano familiar, me mandou o convite e o email não chegou. Tentamos mandar varias vezes porém sem sucesso. Ela cancelou o plano ...
Spotify Star
2562 Views
1 replies
0 likes
I cannot add users into my Family Premium, because I cannot add Postal Code on my account. This problem is for user logged by facebook. Fix the problem!!
I cannot add users into my Family Premium, because I cannot add Postal Code on my account. This problem is for user logged by facebook. Fix the problem!!
Spotify Star
249 Views
1 replies
0 likes
Hello there, My husband has family spotify account but I cannot login using the verification code he sent. It keeps on showing "Oeps! Er is iets fout gegaan. Probeer het opnieuw" ising the verification code. Can you please help?
Hello there, My husband has family spotify account but I cannot login using the verification code he sent. It keeps on showing "Oeps! Er is iets fout gegaan. Probeer het o...
Newbie
550 Views
3 replies
0 likes
Hallo liebe Community,Ich habe mit meiner Familie einen Spotify Family Premium Account den wir zusammen nutzen.Allerdings bekam ich eine E-Mail von Spotify.Wir konnten nicht bestätigen, dass die Adresse für Nutzername mit deiner übereinstimmt. Deshal...
Hallo liebe Community, Ich habe mit meiner Familie einen Spotify Family Premium Account den wir zusammen nutzen. Allerdings bekam ich eine E-Mail von Spotify. Wir konnten nicht bestätigen, d...
Spotify Star
1783 Views
1 replies
0 likes
I payed for spotify family premium in a country i dont live and now my family dont have access, what can i do?
I payed for spotify family premium in a country i dont live and now my family dont have access, what can i do?
Gig Goer
450 Views
3 replies
0 likes
We upgraded to spotify premium with my family. We all joined the same subscription and for a month it worked fine. After the first month I just disappeared from the list for some reason. My mom sent me a new invitation when i fill out the form it say...
We upgraded to spotify premium with my family. We all joined the same subscription and for a month it worked fine. After the first month I just disappeared from the list for some reason. My mom s...
Newbie
245 Views
1 replies
0 likes
Temporarily went back to the free version of Spotify, but this week upgraded to premium. Sent my girlfriend an invite to join (we live together) and she gets this message: You can't join this Premium for Family account. You already joined two subscri...
...his Premium for Family account. You already joined two subscriptions in the past 12 months. How can I get this fixed so we can share music?????
Roadie
187 Views
1 replies
0 likes
Hey, it's going to be my second try with this topic. I live in the US, but some members of my family live in Venezuela and Argentina. Spotify isn't available there, but I would like to share my account with them. Is there any way to let them enjoy it...
Hey, it's going to be my second try with this topic. I live in the US, but some members of my family live in Venezuela and Argentina. Spotify isn't available there, but I would like to share my a...
Roadie
306 Views
1 replies
0 likes
I used to be able to add 5 additional members of my family into the list for Premium for Family users. However, it seemed like some of my family members got removed from the list and I've checked at my Premium for Family and noticed that I can input ...
I used to be able to add 5 additional members of my family into the list for Premium for Family users. However, it seemed like some of my family members got removed from the list and I've checked a...
Newbie
203 Views
1 replies
0 likes
