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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
We had a problem with the payment, we solved it but my account doesn't enter. It says they can't check that we live at the same address but we do!For my sister is everything ok but she sent me a lot of invitations and none worked. What we should do? ...
Como as contas de meus membros foram excluídos e não conseguiram mais activar como contas por problemas de localizao, eles colocam o mesmo cep e mesmo assim sao impedidos. Gostaria de ter uma solucao, estou pagando e nao estou usando.
Recientemente la aplicación desvinculó a 3 de mis familiares y no los puedo volver a reincorporar a mi plan familiar premium. Cuando intento reincorporarlos dice "no se ha podido comprobar la dirección". Utilizo los mismos datos de la dirección, códi...
Why have I been charged 14.99 Pounds for a 4.99 Pounds subscription?Is their any possible way to get a refund back on my £10.00?
Around mid April i sent a message regarding my problem, which is that i paid for 12 months premium family subscription and only got 6. I was replied with the following: "Hello Marcos,Thanks for getting in touch with us. We understand that you didn't ...
Can others from Family account see my email, password or my playlists?Thanks
If I do update to mi accunt to "Plan Premium Family" and mi billing day past 4 days ago, Spotify bill to thah difference or the totally of cost of the plan ?
Hi, I have just signed up to premium for family, I have two family members living in Oz, why can't they be included? It's not allowing them as they are in another country. ??
The invites we have sent can't be activated and I can't remove them from the family list or send other ones because that have already been sent to that email. I don't know why the family share thing won't work
Por engano, acabei realizando o cadastro na conta premium comum e com desconto para universitário. Gostaria de cancelar o plano SEM desconto.
¿que puedo hacer si mi cuenta a sido desconectada del plan familiar? Pasa que mi esposo contrato el plan familiar, y por ende me metió a mi, pero por cuestiones de trabajo continuamente salgo de viaje, al parecer Spotify detecto eso y lo tomo como ex...
Estou a dois meses tentando solucionar problemas na minha conta family premium e não consigo , não existe um serviço de atendimento ao cliente . Só entram em contato caso pare de pagar .
Hello my name is David Ferreira jr, user spotify: djdsfj, I have a family plan, that my children are with their accounts revoked the emails are: , I would like explanations about these account revocations by Cause of the address, I await contact. Dav...
Hola! Mi pareja no supo confirmar la dirección en donde vivimos y pues ahora no puedo agregarlo a mi plan familiar porque se supone que spotify detecta que no vivivmos en la misma dirección, pero sí vivimos juntos, hasta tenemos un hijo jaja. Alguien...
HI! I moved countries a few years ago but my Spotify is charged through Paypal on a card from my old country, Ireland, which hasn't been a problem until now. It used to be charged on the card directly but it stopped working because Spotify noticed th...
Whenever I accept the invitation and I type the code, and then the address, wrong, saying that I do not reside at the same address as the administrator. Being that I was using the family premium, and out of nowhere my account was withdrawn.
Help me please
Não consigo confirmar/autorizar membros na conta, ou alterar o CEP contido nas contas de quem convidei. Segundo o FAC, seria esse problema relacionado ao CEP que estaria impedindo a confirmação do CEP da atual residência de todos. Se não há como alte...
Buen Día tengo un plan familiar premium la vdd yo estoy feliz con el servicio amo la música el problema que tengo es que ya van dos veces que un miembro de mi familia ya hace dos cuentas ya que argumenta en un corre que recibe que no es miembro y que...
Pueden ayudarme?Antes yo tenia contratado el plan familiar, y ahora no puedo unirme a otro