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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
82439 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
62945 Views
29 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
198421 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29832 Views
44 replies
4 likes
on my family list, it keep saying that they're not on the list, and blocking my family from spotify. So it blocks my brother and sister's account once in a while and we can't do anything about it. Some of my brother lives in Provo, and i live in idah...
on my family list, it keep saying that they're not on the list, and blocking my family from spotify. So it blocks my brother and sister's account once in a while and we can't do anything about it. S...
Spotify Star
331 Views
3 replies
0 likes
Hi, I have a problem when I try include me in the premium account of my son. I received the email but when I need confirm the address, They say me that can´t confirm the address. However, the address is correct. What can I do?
Hi, I have a problem when I try include me in the premium account of my son. I received the email but when I need confirm the address, They say me that can´t confirm the address. However, th...
Roadie
251 Views
1 replies
0 likes
Hello Guys. I have a problem with my family suscription. The issue is that month by month spotify kicks 2 members of my spotify family premium plan, this only happens with 2 spots, the other 4 spots stay in the premium plan. The problem here its that...
Hello Guys. I have a problem with my family suscription. The issue is that month by month spotify kicks 2 members of my spotify family premium plan, this only happens with 2 spots, the o...
Casual Listener
418 Views
2 replies
0 likes
Buenas noches. Tengo y pago un plan familiar, mi esposa era parte de ese plan, sin embargo en días recientes ya no aparecía y cuando intento agregarla siempre me dice que no se puede validar la dirección. No creo que la solución sea crear una nueva c...
Buenas noches. Tengo y pago un plan familiar, mi esposa era parte de ese plan, sin embargo en días recientes ya no aparecía y cuando intento agregarla siempre me dice que no se puede validar la direc...
Roadie
231 Views
1 replies
0 likes
Fui preencher os dados pelo celular para tornar-me premium, e quando coloquei no passo seguinte já foi cobrado 8.50 no meu cartão. O aplicativo atualizou a página de repente e quando preenchi de novo foi cobrado mais 8.50 pela mesma conta. Não conseg...
Fui preencher os dados pelo celular para tornar-me premium, e quando coloquei no passo seguinte já foi cobrado 8.50 no meu cartão. O aplicativo atualizou a página de repente e quando preenchi de novo...
Spotify Star
684 Views
7 replies
0 likes
I registered but not yet uploaded my school details and spotify charges the fee. Where can i ask for help.
I registered but not yet uploaded my school details and spotify charges the fee. Where can i ask for help.
Community Legend
258 Views
1 replies
0 likes
Quiero convertir mi cuenta premium a una familiar pero que todos tengan acceso a mi música (es por esta razon por la que nos estamos cambiando a cuenta familiar, pues todos han contribuido a crear esta biblioteca) se puede?
Quiero convertir mi cuenta premium a una familiar pero que todos tengan acceso a mi música (es por esta razon por la que nos estamos cambiando a cuenta familiar, pues todos han contribuido a crear es...
Roadie
6191 Views
1 replies
0 likes
como consigo resolver isso? já tô pagando sem ao menos poder usar
como consigo resolver isso? já tô pagando sem ao menos poder usar
Spotify Star
487 Views
3 replies
0 likes
Ik heb een spotify familie abonnement en heb mijn dochter uitgenodigd maar zij kan alleen maar shuffle.hoe los ik dit op
Ik heb een spotify familie abonnement en heb mijn dochter uitgenodigd maar zij kan alleen maar shuffle.hoe los ik dit op
Community Legend
386 Views
1 replies
0 likes
Öğrenci indiriminden faydalanmak için ödeme yaptım öğrenci indirimi kabul edilmedi kartımdan 6,99 TL kesildi hesabım hala premium olmadı 6 gün oldu para iadesi yapılmadı
Öğrenci indiriminden faydalanmak için ödeme yaptım öğrenci indirimi kabul edilmedi kartımdan 6,99 TL kesildi hesabım hala premium olmadı 6 gün oldu para iadesi yapılmadı
Newbie
2001 Views
8 replies
2 likes
Olá, meu nome é Ana e gerencio premium da minha casa e tem eu meu irmão, meu namorado e minha mãe. Mudamos de premium familiar para premium normal e continua aparecendo que é familiar e meu namorado mesmo com o convita ja enviado nã consegue entrar n...
Olá, meu nome é Ana e gerencio premium da minha casa e tem eu meu irmão, meu namorado e minha mãe. Mudamos de premium familiar para premium normal e continua aparecendo que é familiar e meu namorado ...
Spotify Star
1876 Views
9 replies
0 likes
Hola, me afilie al plan familiar a precio de 28.90 y en mi cuenta figura 31.50, quiero saber a que se debe el incremento.Espero por favor me responda a mi correo.michaelportocarreropineda@gmail.com
Hola, me afilie al plan familiar a precio de 28.90 y en mi cuenta figura 31.50, quiero saber a que se debe el incremento. Espero por favor me responda a mi correo. michaelportocarreropineda@gmail...
Roadie
206 Views
1 replies
0 likes
Spotify me sacó del plan familiar de un día para otro, estoy segura de poner exactamente los mismos datos y aún así no me funciona. Llevo dos semanas intentándolo y aún así no pasa nada
Spotify me sacó del plan familiar de un día para otro, estoy segura de poner exactamente los mismos datos y aún así no me funciona. Llevo dos semanas intentándolo y aún así no pasa nada
Spotify Star
296 Views
1 replies
0 likes
Hello I am trying out Spotify and looks great. I am wondering how I can use it with my family to make it our main music source, but it seems that Family plans are not available in Japan. What about France? We spend much of the time there, and I have ...
Hello I am trying out Spotify and looks great. I am wondering how I can use it with my family to make it our main music source, but it seems that Family plans are not available in Japan. &n...
Not applicable
3897 Views
4 replies
0 likes
Faço todo o processo para adicionar meu irmão na minha conta, mas quando ele acessa o link, diz que ele não pode fazer parte do plano familiar. Não sei como resolver isso! Alguém pode me ajudar?
Faço todo o processo para adicionar meu irmão na minha conta, mas quando ele acessa o link, diz que ele não pode fazer parte do plano familiar. Não sei como resolver isso! Alguém pode m...
Spotify Star
9167 Views
4 replies
2 likes
Hi, my family members all reverted back to basic accounts. I logged on today and re-added them all - sending them an invite email to their individual email accounts. They get the following error message - "You can't join this Premium for Family accou...
Hi, my family members all reverted back to basic accounts. I logged on today and re-added them all - sending them an invite email to their individual email accounts. They get the following error m...
Community Legend
386 Views
3 replies
0 likes
I have recently tried to add my daughter to my premium for family account, I have invited her, but when she clicks on the link she is toldSorry! You're already a member of this (or another) Family plan. Please click below to switch to the account tha...
I have recently tried to add my daughter to my premium for family account, I have invited her, but when she clicks on the link she is told Sorry! You're already a member of this (or another) Family...
Roadie
445 Views
1 replies
0 likes
Accedí a premium para universitarios, escribí el número de mi tarjeta y la aceptaron (aunque decía que aún no se hacen cargos), después de poner mi institución apareció que podía subir archivos sobre mi historial académico, etc, para facilitar mi val...
Accedí a premium para universitarios, escribí el número de mi tarjeta y la aceptaron (aunque decía que aún no se hacen cargos), después de poner mi institución apareció que podía subir archivos sobre...
Roadie
425 Views
1 replies
0 likes
Hola me gustaría que me ayuden ya que estoy en un plan familiar y por no responder un mail sobre mi dirección se me quitó el premium y me gustaría saber que se puede hacer
Hola me gustaría que me ayuden ya que estoy en un plan familiar y por no responder un mail sobre mi dirección se me quitó el premium y me gustaría saber que se puede hacer
Roadie
213 Views
1 replies
0 likes
My Account page is blank. iPad 4 device. Software has been updated. Have deleted and reloaded Spotify. Still blank. Any ideas?
My Account page is blank. iPad 4 device. Software has been updated. Have deleted and reloaded Spotify. Still blank. Any ideas?
Spotify Legend
788 Views
1 replies
0 likes
