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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20367 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179545 Views
32 replies
9 likes
I share a premium family plan with my family, Spotify sent me and email asking me to confirm my ZIP code (I'm actually from Brazil but had no answer there) and so I confirmed it, a few days later I had no premium account anymore
I share a premium family plan with my family, Spotify sent me and email asking me to confirm my ZIP code (I'm actually from Brazil but had no answer there) and so I confirmed it, a few days later I h...
Roadie
738 Views
1 replies
0 likes
I have just joined the family premium plan and became the admin of the family premium plan.And I have just send an invitation to my family member who is just having a trip to Melbourne.And meanwhile she've just told me that she can't login the invita...
I have just joined the family premium plan and became the admin of the family premium plan. And I have just send an invitation to my family member who is just having a trip to Melbourne. And m...
Roadie
271 Views
1 replies
0 likes
como consigo resolver isso? já tô pagando sem ao menos poder usar
como consigo resolver isso? já tô pagando sem ao menos poder usar
Spotify Star
456 Views
3 replies
0 likes
Hey there all! I have a quik question.Me myself has had Spotify Premium for a little over a year now, and I love it.So I got my family into it as well and we got a Family Premium account. Did Spotify automatically disable my old Premium subscribtion?...
Hey there all! I have a quik question. Me myself has had Spotify Premium for a little over a year now, and I love it. So I got my family into it as well and we got a Family Premium a...
Community Legend
322 Views
2 replies
0 likes
Bonjour, Je suis étudiante et ai demandé à passer à l'offre étudiante. Je me suis trompée lors de ma manipulation et est mis la mauvaise adresse mail (elle est active, mais n'est pas la même que celle de mon compte Spotify), j'ai validé. Me rendant c...
Bonjour, Je suis étudiante et ai demandé à passer à l'offre étudiante. Je me suis trompée lors de ma manipulation et est mis la mauvaise adresse mail (elle est active, mais n'est pas la même...
Community Legend
3233 Views
22 replies
0 likes
i need to know the address of my account to use my family plan, i forget what i wrote on my profile when i started my acct. pls help me!
i need to know the address of my account to use my family plan, i forget what i wrote on my profile when i started my acct. pls help me!
Spotify Star
700 Views
1 replies
0 likes
Spotify me sacó del plan familiar de un día para otro, estoy segura de poner exactamente los mismos datos y aún así no me funciona. Llevo dos semanas intentándolo y aún así no pasa nada
Spotify me sacó del plan familiar de un día para otro, estoy segura de poner exactamente los mismos datos y aún así no me funciona. Llevo dos semanas intentándolo y aún así no pasa nada
Spotify Star
249 Views
1 replies
0 likes
on my family list, it keep saying that they're not on the list, and blocking my family from spotify. So it blocks my brother and sister's account once in a while and we can't do anything about it. Some of my brother lives in Provo, and i live in idah...
on my family list, it keep saying that they're not on the list, and blocking my family from spotify. So it blocks my brother and sister's account once in a while and we can't do anything about it. S...
Spotify Star
281 Views
3 replies
0 likes
Hi, my family members all reverted back to basic accounts. I logged on today and re-added them all - sending them an invite email to their individual email accounts. They get the following error message - "You can't join this Premium for Family accou...
Hi, my family members all reverted back to basic accounts. I logged on today and re-added them all - sending them an invite email to their individual email accounts. They get the following error m...
Community Legend
342 Views
3 replies
0 likes
Hi, I'm from Malaysia and is currently trying to update my Spotify's payment method to my CIMB card. Have you sorted out the solution from CIMB yet? Can you share the solution, please? Thank you.
Hi, I'm from Malaysia and is currently trying to update my Spotify's payment method to my CIMB card. Have you sorted out the solution from CIMB yet? Can you share the solution, please? &nbs...
Spotify Legend
233 Views
1 replies
0 likes
This issue is the same with me. I am trying to add my mum to the spotify family. I have tried by emailing her but it says that the email is already in use? And if i click on add my link it says that she is already a member when she doesn't have an ac...
This issue is the same with me. I am trying to add my mum to the spotify family. I have tried by emailing her but it says that the email is already in use? And if i click on add my link it says t...
Spotify Legend
256 Views
1 replies
0 likes
Ayuda dice que la cuenta no tiene plan familiar y mis familiares no pueden conectarse
Ayuda dice que la cuenta no tiene plan familiar y mis familiares no pueden conectarse
Roadie
219 Views
1 replies
0 likes
Hace un par de dias me suscribi al plan familiar y pague la suscripcion con mi tarjeta de credito en el recibo que me llego sale 28.9 mientras que el cargo echo a la tarjeta es de 31.5 se que no es mucha la diferencia pero es una diferencia y quisier...
Hace un par de dias me suscribi al plan familiar y pague la suscripcion con mi tarjeta de credito en el recibo que me llego sale 28.9 mientras que el cargo echo a la tarjeta es de 31.5 se ...
Roadie
238 Views
1 replies
0 likes
Ok My Children do not live with me all the time( I have a shared residency order with there Mum ). Can I have a family subscription as all the family must live at same address
Ok My Children do not live with me all the time( I have a shared residency order with there Mum ). Can I have a family subscription as all the family must live at same address
Spotify Legend
273 Views
1 replies
0 likes
Hey guys i have a problem with my premium family abo. I invite my brother to the premium family but he cant use it. On the spotify homepage his account is premium but on the spotify app its not i tried to reinvite some times but its the same. Maybe s...
Hey guys i have a problem with my premium family abo. I invite my brother to the premium family but he cant use it. On the spotify homepage his account is premium but on the spotify app its not i t...
Spotify Legend
258 Views
1 replies
0 likes
Hi guys, I'm simply trying to add my Mum to my premium family account.She doesnt have an account prior - I set one up. Set it to UK, mine is set to UK.I've copied and pasted the link for the code. Once logged into my Mums account, click add code [als...
Hi guys, I'm simply trying to add my Mum to my premium family account. She doesnt have an account prior - I set one up. Set it to UK, mine is set to UK. I've copied and pasted the link f...
Spotify Legend
272 Views
1 replies
0 likes
My Account page is blank. iPad 4 device. Software has been updated. Have deleted and reloaded Spotify. Still blank. Any ideas?
My Account page is blank. iPad 4 device. Software has been updated. Have deleted and reloaded Spotify. Still blank. Any ideas?
Spotify Legend
729 Views
1 replies
0 likes
Estou tentando assinar o Premium família porém depois de colocar todos dados do cartão aparece a mensagem que não foi possível para tentar novamente.
Estou tentando assinar o Premium família porém depois de colocar todos dados do cartão aparece a mensagem que não foi possível para tentar novamente.
Spotify Star
234 Views
2 replies
0 likes
I registered but not yet uploaded my school details and spotify charges the fee. Where can i ask for help.
I registered but not yet uploaded my school details and spotify charges the fee. Where can i ask for help.
Community Legend
189 Views
1 replies
0 likes
Tengo meses pagando el plan familiar, todo funcinaba bien pero hace unos dias le quito el servicio a dos de mis familiares, les sale un error con el domicilio, al entrar a su perfil y querer revisar la direccion NO les aparece el campo de codigo post...
Tengo meses pagando el plan familiar, todo funcinaba bien pero hace unos dias le quito el servicio a dos de mis familiares, les sale un error con el domicilio, al entrar a su perfil y querer revisar ...
Casual Listener
931 Views
11 replies
0 likes
