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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
73196 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
89156 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
71090 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203732 Views
265 replies
34 likes
Hi, I just created my Family account for my wife and my daughter but I would also like my younger kid to listen to music without impacting my profile (ie, I don't want the system to propose specific kids' songs to me after based on what my kids liste...
Hi, I just created my Family account for my wife and my daughter but I would also like my younger kid to listen to music without impacting my profile (ie, I don't want the system to propose s...
Casual Listener
478 Views
2 replies
0 likes
Mon fils a un compte premium souscrit via facebook. Comment procéder pour migrer vers l'offre famille ?Une fois cela fait, comment fait-on pour que tous les membres de la famille aient son profil ?Merci
Mon fils a un compte premium souscrit via facebook. Comment procéder pour migrer vers l'offre famille ? Une fois cela fait, comment fait-on pour que tous les membres de la famille aient son p...
342 Views
0 replies
0 likes
I send the link to invite my daughter to my Premium Family and after adding her info it says it wasn't possible to verify that she lives with me and she couldn't be added! She's 10, of course she lives with me!!! How can I fix this?
I send the link to invite my daughter to my Premium Family and after adding her info it says it wasn't possible to verify that she lives with me and she couldn't be added! She's 10, of course she l...
Casual Listener
445 Views
2 replies
1 likes
Boa noite, eu inclui minha mulher no meu plano familiar, coloquei o endereço certo, porem depois de uns dias ela foi excluida do meu plano sem minha autorização e agora não consiguo mais colocar ela no meu plano. Aparece o erro a seguir em anexo. Oqu...
Boa noite, eu inclui minha mulher no meu plano familiar, coloquei o endereço certo, porem depois de uns dias ela foi excluida do meu plano sem minha autorização e agora não consiguo mais colocar ela ...
Spotify Star
357 Views
1 replies
0 likes
Hello, I am now in the old Premium Family so, there's place for 5 but I want to change for the new one with 6 people. How can i do this without losing anything?
Hello, I am now in the old Premium Family so, there's place for 5 but I want to change for the new one with 6 people. How can i do this without losing anything?
Spotify Star
662 Views
5 replies
0 likes
3 aylık 0.99 TL ye spotify premium baslatamiyorum.
3 aylık 0.99 TL ye spotify premium baslatamiyorum.
271 Views
0 replies
0 likes
Merhaba. Umarım sorunumu çözebilecek bir Türk vardır.Premium satın almak istediğimde kart bilgileri kısmı öylece donup kalıyor.Yani kart bilgilerini gireceğim ekran bir türlü açılmıyor.Farklı bilgisayarlarda da denememe rağmen hep bu ekranda kalıyoru...
Merhaba. Umarım sorunumu çözebilecek bir Türk vardır. Premium satın almak istediğimde kart bilgileri kısmı öylece donup kalıyor. Yani kart bilgilerini gireceğim ekran bir türlü açılmıyor. Farklı b...
236 Views
0 replies
0 likes
My son is the premium account holder and has a family account that I have been a member of for a few months. My registered email is with Orange and will cease to exist by the end of the month. Can my email address be changed to my new Google email wi...
My son is the premium account holder and has a family account that I have been a member of for a few months. My registered email is with Orange and will cease to exist by the end of the month. Can m...
Casual Listener
15051 Views
3 replies
0 likes
so i have been using the family premium with 5 other users but yesterday one of them is being kicked out from the family premium by spotify. i have sent her the invitation but i forgot the address details like road number. because there are no such t...
so i have been using the family premium with 5 other users but yesterday one of them is being kicked out from the family premium by spotify. i have sent her the invitation but i forgot the address d...
Casual Listener
483 Views
2 replies
0 likes
Hi, I have a Premium account, I have been using one of the extra accounts for almost 2 years for mi wife and just a couple of days ago I invite my daughter but today all my guest accounts were desactivated and when trying to join them again I get an ...
Hi, I have a Premium account, I have been using one of the extra accounts for almost 2 years for mi wife and just a couple of days ago I invite my daughter but today all my guest accounts were desact...
Spotify Star
565 Views
1 replies
0 likes
Hello,I have started my Spotify Family today, but my family can't join the account because the country is Monaco (i did'nt choose Monaco), but I live in France... I changed the details in the account when we pay, but it still not workMoreover, before...
Hello, I have started my Spotify Family today, but my family can't join the account because the country is Monaco (i did'nt choose Monaco), but I live in France... I changed the d...
Spotify Star
338 Views
1 replies
0 likes
Hola buenas tardes, yo tengo una duda acerca del plan familiar, ya que hace 2 meses obtuve el paquete familiar pero las 2 personas que meti en el plan y que vivimos en el mismo domicilio les dan de baja el servicio, lo que e estado haciendo es dar de...
Hola buenas tardes, yo tengo una duda acerca del plan familiar, ya que hace 2 meses obtuve el paquete familiar pero las 2 personas que meti en el plan y que vivimos en el mismo domicilio les dan de b...
Roadie
454 Views
1 replies
0 likes
My son and I have a separate premium subscription. If we sign up for premium family will both be able to keep both playlist?
My son and I have a separate premium subscription. If we sign up for premium family will both be able to keep both playlist?
Spotify Star
491 Views
3 replies
0 likes
I was trying to listen to my Spotify Playlist in the car. It kept cutting out and saying playback had stopped because my account was in use elsewhere. I pay for Spotify Premium Family every month and no one else has my username or password. Anyone wh...
I was trying to listen to my Spotify Playlist in the car. It kept cutting out and saying playback had stopped because my account was in use elsewhere. I pay for Spotify Premium Family every month a...
Spotify Star
416 Views
3 replies
0 likes
I'm having problems adding members to my family subscriptions, it give an error message saying they're in a different country, when they're not.
I'm having problems adding members to my family subscriptions, it give an error message saying they're in a different country, when they're not.
Roadie
295 Views
1 replies
0 likes
After searching for a while at this forum, i cannot find a solution.Im facing this annoying trouble and getting angry with Spotify to make the solution so complicated. Im trying to add a family member and says that the adress canoot be verified. But ...
After searching for a while at this forum, i cannot find a solution. Im facing this annoying trouble and getting angry with Spotify to make the solution so complicated. Im trying to add a family...
Roadie
394 Views
1 replies
0 likes
I have had Spotify Premium for years and login through facebook. Today I added family membership and increased my subscription. I invited my daughter who lives at the same address to join. She got an invitation email but the link she was sent does no...
I have had Spotify Premium for years and login through facebook. Today I added family membership and increased my subscription. I invited my daughter who lives at the same address to j...
Spotify Star
4553 Views
3 replies
0 likes
Llevo dos meses con elPlan Premium, pero en las dos ocasiones me han hecho el cargo doble. La primera vez leí que era normal y que en la siguiente mensualidad se abonaba, pero no fue así. Al contrario me cobraron otra vez doble. ¿Qué puedo hacer?
Llevo dos meses con el Plan Premium, pero en las dos ocasiones me han hecho el cargo doble. La primera vez leí que era normal y que en la siguiente mensualidad se abonaba, pero no fue así. Al contra...
212 Views
0 replies
0 likes
Spotify says that we arent on the same adress when i type in were we live.So i cant accept the Spotify Premium Family.
Spotify says that we arent on the same adress when i type in were we live.So i cant accept the Spotify Premium Family.
Roadie
354 Views
1 replies
0 likes
Hello, I can not add my Family members, they get 'a wrong address' message even though they enter the correct one, it worked for a month and after subscription renewal they were excluded, I registered using my Facebook account, how to solve it? thx P...
Hello, I can not add my Family members, they get 'a wrong address' message even though they enter the correct one, it worked for a month and after subscription renewal they were excluded, I r...
342 Views
0 replies
0 likes
