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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Buenas amigos, un primo con el cual resido en Envigado me mandó una invitacion a su plan familiar y la primera vez todo andubo perfecto; luego Spotify me sacó del plan y desde entonces hemos vuelto a intentarlo y dice que las direcciones no coinciden...
Hello,I have a problem with spotify premium subscription (for family). Tried almost "everything", but still no result. The problem is when I'm trying to buy spotify premium(for family) (this is second time when I'm trying to use spotify premium at al...
I have been trying to sign up for the family premium for days. Every time I try it just tells me to enter the expiration date on my card. It's already entered. I tried different cards and get the same result every time. I've been searching for a phon...
How do we move playlists from main premium account to individual within family account?
Hola con ninguna tarjeta de crédito me permite suscribir
Hi,My girlfriend changed her credit card and when she put new cc credentials I got removed from the family plan. Since then we have tried to send the invitation to different email accounts and even I've tried accessing the link through different devi...
Hello, I've been trying to add my wife to my Premium for Family account with no success. First of all, she lives in the same house as I do. Both of my daughters had no problem joining, every thing went smooth. Not with my wife. I've sent her invites ...
My sister purchased Spotify Family in the Netherlands. But I am in Spain till may. Because she purchased it in the Netherlands and I am registered in Spain on spotify, I can't be on the same account....And I cannot change it to the Netherlands. Is th...
Hello, I am interested to subscripe to the Family Premium for my family, however, my siblings recently moved away to a few blocks away from our house. are we still eligble for this premium service? Does this service apply because of the wifi service?...
how do i do that? There is no option to opt out on my carrier free premium account and use my own family subscription. halp!
Se puede pagar plan familiar con tarjeta de débito
the web shows me that i am a premium account because i join the family sub plan but the app still telling me to buy premium but i got premium already i am stuck in this infinity loop
I just upgraded my account from single premium to family premium. I'm having problems inviting my kids to join. When I enter in their info (name,address, zip, city) and submit it, it tells me to enter in all info even tho everything is filled in. I c...
My family account is also being charged twice a month I should be charged the 9th of every month not at the beginning and end of every month
I am not being able to invite a family member, there must be an error on the address when I joined... a typo or something. I can't find on my profile the address I submitted.Can anyone help to find it out?Thanks!!!
Hello, I'm very disapointed with the onboarding of this service. I read a lot of topics about the subject, but I can't solve the problem. We are a family of five. My sister joined the plan through a link with no problem. However, the other members of...
I pay for a family premium account, I had to update my payment method and after that it's charging me as a single account and my family's accounts are not premium.
Hello, few minutes ago, I tried to subscribe a family plan and after realizing that despite I live at the same address of my sister and brother, using a payment located in another country, I cannot subscribe this plan, I'd like to cancel it. By that,...
I recently upgraded my Spotify premium to family edition and I didn't "unsubscribe" to the regular version before! Do I have to pay for both Spotify premium 99kr and 149kr?