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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 168302 Views
  • 32 replies
  • 9 likes
  • 168302 Views
  • 32 replies
  • 9 likes

conta familiar nao loga

todas minhas contas familiares foram excluidas e nao consigo logar mais, o que faço?

  • Casual Listener
  • todas minhas contas familiares foram excluidas e nao consigo logar mais, o que faço?  
  • Bittencourt
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
  • 312 Views
  • 1 replies
  • 0 likes

Family joining problem

Spotify won't let my husband join family premium with the link I sent him, it says can't join coz not in same country, however we live at the same address & my sons were able to join no problem with their link..help

  • Newbie
  • Spotify won't let my husband join family premium with the link I sent him, it says can't join coz not in same country, however we live at the same address & my sons were able to join no problem w...
  • Bittencourt
  • Spotify Star
  • 327 Views
  • 3 replies
  • 0 likes
  • 327 Views
  • 3 replies
  • 0 likes

why us outsider cant enjoy spotify?

why us outsider cant enjoy spotify?

  • Casual Listener
  • why us outsider cant enjoy spotify?
  • Bittencourt
  • Spotify Star
  • 300 Views
  • 3 replies
  • 0 likes
  • 300 Views
  • 3 replies
  • 0 likes

My husband got unsuscribed of the account

Recently got an email from spotify that my husband would be disconected of my premium account (is the only person listed), It said that I should reply to confirm, but there was no way of doing it!! On friday he was disconected. I'm super dissapointed...

  • Newbie
  • Recently got an email from spotify that my husband would be disconected of my premium account (is the only person listed), It said that I should reply to confirm, but there was no way of doing it!! ...
  • EthanS1
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Family Member Got Kicked Off

I keep sending my family memeber an invite but he keeps getting rejected by Spotify. We live at the same address, I'm with him as I send the invite and as he clicks the link to accept, he gets sent to a rejection page. How can I add him?

  • Newbie
  • I keep sending my family memeber an invite but he keeps getting rejected by Spotify.  We live at the same address, I'm with him as I send the invite and as he clicks the link to accept, he g...
  • EthanS1
  • Community Legend
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

My desktop spotify stops when the account is being used on a mobile device

I have the same issue with the Spotify Family Account. This IS for personal use. We have the tug of war problem all the time and I would like to know how to fix it. Having this happen defeats the purpose of having a Family account if only one person ...

  • Newbie
  • I have the same issue with the Spotify Family Account. This IS for personal use. We have the tug of war problem all the time and I would like to know how to fix it. Having this happen defeats the p...
  • Sebasty
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium issue

I'm trying very hard while trying to get a premium membership.I tried 4 different bank cards for 4 days.I got a payment provider warning,there is no problem with my cards.I am very bored.As soon as you wish to be resolvedThanks.

  • Visitor
  • I'm trying very hard while trying to get a premium membership.I tried 4 different bank cards for 4 days.I got a payment provider warning,there is no problem with my cards.I am very bored.As soon as y...
  • EthanS1
  • Community Legend
  • 584 Views
  • 6 replies
  • 0 likes
  • 584 Views
  • 6 replies
  • 0 likes

Family premium

"I had Spotify premium for family, my brother is the account holder, but I don't really see him much cause of school so I got an email on the 7th that asked me to verify that we lived at the same address within 7 days or it would cancel premium, and ...

  • Newbie
  • "I had Spotify premium for family, my brother is the account holder, but I don't really see him much cause of school so I got an email on the 7th that asked me to verify that we lived at the same a...
  • MattSuda
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

App not recognised that a family member now has premiun

I set up Spotify premium for the family and for two of the three accounts I added they have worked fine. However for the other account it is still saying that they're on a free account and won't recognise that they're on premium although in the brows...

  • Newbie
  • I set up Spotify premium for the family and for two of the three accounts I added they have worked fine. However for the other account it is still saying that they're on a free account and won't r...
  • MattSuda
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Pongo todos los datos correctos de mi tarjeta y no funciona spotify premium

Cuando me pide todos los datos para poder comenzar a usar el plan familiar los pongo correctos y me dice que lo intente de nuevo y cuando lo hago me dice lo mismo. pero con esa tarjeta ya he hecho varias compras online

  • Newbie
  • Cuando me pide todos los datos para poder comenzar a usar el plan familiar los pongo correctos y me dice que lo intente de nuevo y cuando lo hago me dice lo mismo. pero con esa tarjeta ya he hecho va...
  • MattSuda
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Exchange Playlists within Premium Family

Hi, me and my family are new members of spotify premium family. The installation goes fine and I could invite the family members. Any member installed spotify premium on their devices and create there their own playlists. So question is, how can we e...

  • Newbie
  • Hi, me and my family are new members of spotify premium family. The installation goes fine and I could invite the family members. Any member installed spotify premium on their devices and create t...
  • MattSuda
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Neden 5 defa para çekildi hesabımdan??

öğrenci premiumuna geçmek isterken hesabımdan 5 kez para çekilmiş. Hiçbir onaylama mesajı gelmedi ve sheer ID bağlanmadı ve ben kaç kez öğrenci bilgilerimi giremememe rağmen hesabımdan neden defalarca para çekiliyor? üyeliğimi İptal ettirmek istiyoru...

  • Newbie
  • öğrenci premiumuna geçmek isterken hesabımdan 5 kez para çekilmiş. Hiçbir onaylama mesajı gelmedi ve sheer ID bağlanmadı ve ben kaç kez öğrenci bilgilerimi giremememe rağmen hesabımdan neden defalarc...
  • MattSuda
  • Spotify Star
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

Tengo un Plan Familiar y no puedo escuchar sin conexion

Tengo una cuenta premium familiar, y cuando quieren escuchar sin conexion a internet, no les permite y ni a mi tampoco. Ayuda por favor y gracias

  • Newbie
  • Tengo una cuenta premium familiar, y cuando quieren escuchar sin conexion a internet, no les permite y ni a mi tampoco. Ayuda por favor y gracias
  • MattSuda
  • Spotify Star
  • 3524 Views
  • 1 replies
  • 0 likes
  • 3524 Views
  • 1 replies
  • 0 likes

Solved!! Re: Premium account for groups

But what if the 'home adress' is the company adress? The adress where the 'family' spends its time 40hrs a week..

  • Casual Listener
  • But what if the 'home adress' is the company adress? The adress where the 'family' spends its time 40hrs a week..
  • BramKruijt
  • Casual Listener
  • 1066 Views
  • 5 replies
  • 0 likes
  • 1066 Views
  • 5 replies
  • 0 likes

Members

Hi I currently have a family premium subscription and I wanted to check when I added each one of my family membersHow can I do that? Thank you for your help

  • Casual Listener
  • Hi  I currently have a family premium subscription and I wanted to check when I added each one of my family members How can I do that?   Thank you for your help 
  • justinewin_
  • Roadie
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes

I can't pay for make Premium

Hey, i wanna be premium member. So, i fill my credit card informations but i take a error. I get in contact with my bank and they say: "We can't see nothing a problem your account or your credit card.". How we solve this problem?

  • Regular
  • Hey, i wanna be premium member. So, i fill my credit card informations but i take a error. I get in contact with my bank and they say: "We can't see nothing a problem your account or your c...
  • AlpYuktug
  • Regular
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Superuser Contribution Plan familiar no funciona

Hola, Tengo contratado el plan familiar pero me ha expulsado a dos de los beneficiados. Ahora ninguno de los dos ha podido volver a la suscripción porque tu puto programa no puede verificar que seamos familiares. ¿Quieren un maldito certificado de pa...

  • Newbie
  • Hola,   Tengo contratado el plan familiar pero me ha expulsado a dos de los beneficiados. Ahora ninguno de los dos ha podido volver a la suscripción porque tu puto programa no puede verificar ...
  • Leonardo
  • Roadie
  • 691 Views
  • 1 replies
  • 1 likes
  • 691 Views
  • 1 replies
  • 1 likes

Family account with different addresses

I was thinking of subscribing Premium for Family, but I noticed that the accounts must be in the same address. I live with my sister in a different city of our parents. Is there anything that I can do about it?

  • Casual Listener
  • I was thinking of subscribing Premium for Family, but I noticed that the accounts must be in the same address. I live with my sister in a different city of our parents. Is there anything that I can d...
  • BrunoFleck
  • Casual Listener
  • 535 Views
  • 2 replies
  • 0 likes
  • 535 Views
  • 2 replies
  • 0 likes

Won't work!!!!! Spotify suddenly switched my family premium account to free account

My family member made the family account and share membership to me. It works for a couple of months. Suddenly, It won't work!I tried a lot of time to re-apply once again but it showed it couldn't confirm my address bla bla bla! What's happening spot...

  • Newbie
  • My family member made the family account and share membership to me. It works for a couple of months. Suddenly, It won't work! I tried a lot of time to re-apply once again but it showed it c...
  • codsilva
  • Casual Listener
  • 480 Views
  • 5 replies
  • 2 likes
  • 480 Views
  • 5 replies
  • 2 likes

Solved!! Unidays 50% voucher not working

I went on Unidays and linked my account with my current spotify account. It said it worked, but when I went to Upgrade to premium section it said that I am still paying full price instead of half price! Help!

  • Newbie
  • I went on Unidays and linked my account with my current spotify account. It said it worked, but when I went to Upgrade to premium section it said that I am still paying full price instead of half pri...
  • Maxim
  • Spotify Star
  • 1236 Views
  • 1 replies
  • 0 likes
  • 1236 Views
  • 1 replies
  • 0 likes