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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
82032 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
62398 Views
25 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
197995 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29658 Views
44 replies
4 likes
Hallo,Bin Mitglied eines Family Accounts. Nun war ich 2 Wochen in den USA und bin aus dem Premium Account raus. Angeblich, weil meine Adresse nicht verifiziert ist. Der mod hat mir nun immer wieder neue Einladungen geschickt. Als Antwort bekomme ich ...
Hallo, Bin Mitglied eines Family Accounts. Nun war ich 2 Wochen in den USA und bin aus dem Premium Account raus. Angeblich, weil meine Adresse nicht verifiziert ist. Der mod hat mir nun immer w...
Spotify Star
313 Views
1 replies
0 likes
Estou enviando o convite para minha mulher sobre o spotify familia e nao consigo validar, diz que os dados está invalido. Eu já tentei os 3 endereços que morei e nenhum passar, como deve proceder ?
Estou enviando o convite para minha mulher sobre o spotify familia e nao consigo validar, diz que os dados está invalido. Eu já tentei os 3 endereços que morei e nenhum passar, como deve pro...
Spotify Star
2386 Views
3 replies
0 likes
My son has recently discovered the joy of using an Alexa device to listen to music in his bedroom. Unfortunately, that stops music we're listening to in the living room since all the devices were linked to my personal Spotify account. To get around t...
...inked to my personal Spotify account. To get around that, I've created an account for him on our Family Subscription but when I go to play music on the Alexa device with his account logged in on my a...
Casual Listener
57138 Views
25 replies
3 likes
Hola, resulta que mi novia estaba suscrita a mi plan familiar pero de un día a otro se salió... Y para reintegrarla me pide mi dirección actual y al ponerla me dice que no puede confirmar que vive conmigo... Cómo puedo saber mi la dirección a la que ...
Hola, resulta que mi novia estaba suscrita a mi plan familiar pero de un día a otro se salió... Y para reintegrarla me pide mi dirección actual y al ponerla me dice que no puede confirmar que vive co...
Roadie
236 Views
1 replies
0 likes
Estimados, mi hermana no ha podido incluirse dentro del plan familiar, ya que al inscribir la dirección le aparece que no pueden comprobar que ella viva en ese lugar.
Estimados, mi hermana no ha podido incluirse dentro del plan familiar, ya que al inscribir la dirección le aparece que no pueden comprobar que ella viva en ese lugar.
Roadie
315 Views
1 replies
0 likes
Boa noiteee ,Não consigo evoluir minha conta do free para o Premium. Sendo que já tenho o código para a conta Premium família.Todas as tentativas me levam novamente a página de digitar código , porém em momento algum aparece mensagem sobre erro no có...
Boa noiteee , Não consigo evoluir minha conta do free para o Premium. Sendo que já tenho o código para a conta Premium família. Todas as tentativas me levam novamente a página de digitar código...
Spotify Star
305 Views
1 replies
0 likes
Nao consigo fazer o download de arquivo do comprovante de matricula na faculdade. Como se se ja fui cobrada e como faço o download?
Nao consigo fazer o download de arquivo do comprovante de matricula na faculdade. Como se se ja fui cobrada e como faço o download?
Spotify Star
597 Views
1 replies
0 likes
Family Premium sagt: alle Mitglieder der Familie müssen unter einem Dach leben.Da ich geschieden bin ist das aber nur die halbe Zeit der Fall - und die Meldeadresse ist nicht gleich meiner. Trotzdem sind wir "Familie". Ist das Setup trotzdem ok für S...
Family Premium sagt: alle Mitglieder der Familie müssen unter einem Dach leben. Da ich geschieden bin ist das aber nur die halbe Zeit der Fall - und die Meldeadresse ist nicht gleich meiner. T...
Spotify Star
1108 Views
1 replies
0 likes
Apareceu duas cobranças no meu cartão.Como fasso pra tirar uma de la.Vou ter que pagar a mais.?
Apareceu duas cobranças no meu cartão. Como fasso pra tirar uma de la. Vou ter que pagar a mais.?
Spotify Star
1674 Views
8 replies
0 likes
I have a premium subscription and i send the link to my son and it keeps giving me errors, saying the address doesn't match.
I have a premium subscription and i send the link to my son and it keeps giving me errors, saying the address doesn't match.
Casual Listener
411 Views
2 replies
0 likes
I had a family plan for spotify premium and when I switched credit cards I logged back in and it wasn't a family plan anymore. I upgraded to the family plan and sent the link out to my family members but they can't join because it says they are alrea...
I had a family plan for spotify premium and when I switched credit cards I logged back in and it wasn't a family plan anymore. I upgraded to the family plan and sent the link out to my family m...
Community Legend
276 Views
1 replies
0 likes
Hola tengo un problema que la verdad ya me esta sacando de las casillas. Resulta que estaba en el mismo plan familiar con mi hermana, y me llego un correo para autenticar la cuenta, al parecer el codigo postal de repente estaba mal, y el que puse no ...
Hola tengo un problema que la verdad ya me esta sacando de las casillas. Resulta que estaba en el mismo plan familiar con mi hermana, y me llego un correo para autenticar la cuenta, al parecer el cod...
Newbie
676 Views
2 replies
1 likes
Hola amigos,Vi la respuesta de la moderadora, entonces cancele mi suscripcion y me dispuse a crear otra cuenta, pero a la hora de registrar mi metodo de pago (PayPal) e iniciar mi suscripcion familiar ni siquiera me pidio la direccion de mi domicilio...
Hola amigos, Vi la respuesta de la moderadora, entonces cancele mi suscripcion y me dispuse a crear otra cuenta, pero a la hora de registrar mi metodo de pago (PayPal) e iniciar mi suscripcion...
Newbie
687 Views
3 replies
0 likes
Hola tengo Spotify familiar premium y mis familiares no pueden subscribirse de nuevo ya que pide la dirección vivimos donde mismo y me dice en pantalla que no se puede ya que no vivimos donde mismo no entiendo cuál es el error yo soy la titular de la...
Hola tengo Spotify familiar premium y mis familiares no pueden subscribirse de nuevo ya que pide la dirección vivimos donde mismo y me dice en pantalla que no se puede ya que no vivimos donde mismo n...
Community Legend
308 Views
1 replies
0 likes
Can I add a member in my Spotify Family even if that person uses facebook to login in her account?
Can I add a member in my Spotify Family even if that person uses facebook to login in her account?
Spotify Star
241 Views
1 replies
0 likes
I'd like to know how do I manually exit my family's premium plan.The moderator of the plan isn't kicking me from his premium for family's plan, even though I am not part of the same family anymore.I want to subscribe for my own premium plan, but I am...
I'd like to know how do I manually exit my family's premium plan. The moderator of the plan isn't kicking me from his premium for family's plan, even though I am not part of the same family a...
Newbie
27224 Views
4 replies
0 likes
Good evening, Some days ago i receive an email saying that i have to verify the address of my family members and well, we all live in the same house, and in our profiles we have the same postal code, but they all have been transfer to a free plan any...
Good evening, Some days ago i receive an email saying that i have to verify the address of my family members and well, we all live in the same house, and in our profiles we have the same p...
Spotify Star
282 Views
1 replies
0 likes
So i have paid for spotify for about 3 to 4 years now and at some point my account was compromised and someone made a family account and added their accounts to mine. I did not get notified of this ever and i just found this out now. i tried contacti...
So i have paid for spotify for about 3 to 4 years now and at some point my account was compromised and someone made a family account and added their accounts to mine. I did not get notified of this e...
Spotify Star
307 Views
1 replies
0 likes
spotify ofered to me 30 days premium membership free..ı accepted.but when i finish it has written "until 2 may " ı accepted on 30 april..
spotify ofered to me 30 days premium membership free..ı accepted.but when i finish it has written "until 2 may " ı accepted on 30 april..
Spotify Star
378 Views
1 replies
0 likes
We had a problem with the payment, we solved it but my account doesn't enter. It says they can't check that we live at the same address but we do!For my sister is everything ok but she sent me a lot of invitations and none worked. What we should do? ...
We had a problem with the payment, we solved it but my account doesn't enter. It says they can't check that we live at the same address but we do! For my sister is everything ok but she sent me a lo...
Spotify Star
344 Views
1 replies
0 likes
