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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20274 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179344 Views
32 replies
9 likes
I have 4 separate accounts under family. When I am listening at times, the song changes to my wife or my son's playlist and assumes I want to hear the song on their device. Weird. Hard to stop it. I thought everything was separate but the playlists s...
I have 4 separate accounts under family. When I am listening at times, the song changes to my wife or my son's playlist and assumes I want to hear the song on their device. Weird. Hard to stop it. I...
Spotify Star
256 Views
1 replies
0 likes
Tengo un gran problema con el tema del plan familiar al momento de invitar.Yo me cree mi cuenta de Spotify registrandome con facebook, a la hora de suscribirme al plan familiar en ningun momento me pidieron ingresar una dirección o algo por el estilo...
Tengo un gran problema con el tema del plan familiar al momento de invitar. Yo me cree mi cuenta de Spotify registrandome con facebook, a la hora de suscribirme al plan familiar en ningun momento me...
Newbie
656 Views
2 replies
0 likes
Cada ves que termina mi mes premium el día del corte siempre cobran pero me elimina a mis familiares solo quedo yo por que?
Cada ves que termina mi mes premium el día del corte siempre cobran pero me elimina a mis familiares solo quedo yo por que?
Moderator
261 Views
1 replies
0 likes
I am trying to subscribe a family member, but it asks him for an adress. I have never entered an adress on spotify so I assumed it was my billing adress, but it says it is wrong. (I already tryed my work, home and old adress and nothing worked)Help!
I am trying to subscribe a family member, but it asks him for an adress. I have never entered an adress on spotify so I assumed it was my billing adress, but it says it is wrong. (I already tryed m...
Spotify Star
423 Views
3 replies
0 likes
Und zwar ist mein Problem das ich meinen Account von Spotify Premium auf Spotify Family umgestellt habe das am Anfang auch alles reibungslos funktionierte. Die Anbindung meiner Geschwister genauso wie der Bezahlvorgang über Klarna welcher bereits kom...
Und zwar ist mein Problem das ich meinen Account von Spotify Premium auf Spotify Family umgestellt habe das am Anfang auch alles reibungslos funktionierte. Die Anbindung meiner Geschwister genauso w...
Spotify Star
638 Views
1 replies
0 likes
i created a familiar premium account, but i dont know where to put my address, i login with fb account
i created a familiar premium account, but i dont know where to put my address, i login with fb account
Spotify Star
318 Views
1 replies
0 likes
I signed my brother as a family member at some point his account has been deleted from my family premium and now he cant join because it says our addresses dont match can somebody help me ?
I signed my brother as a family member at some point his account has been deleted from my family premium and now he cant join because it says our addresses dont match can somebody help me ?
Community Legend
494 Views
5 replies
1 likes
I'm thinking of getting family premium and im wondering if the saved and downaloaded music i have will still exist after i the family premium becuase ive got over 500 songs on my profile and i dont really want to lose them
I'm thinking of getting family premium and im wondering if the saved and downaloaded music i have will still exist after i the family premium becuase ive got over 500 songs on my profile and i dont r...
Spotify Star
403 Views
2 replies
0 likes
I'm thinking of getting the family account. I have a son who is at college in another city, he currently has a student account. Would he qualify for the family plan? Even though he lives at college 80% of the time, our house is his permanent address ...
I'm thinking of getting the family account. I have a son who is at college in another city, he currently has a student account. Would he qualify for the family plan? Even though he l...
Spotify Star
8143 Views
1 replies
0 likes
When my kids try to accept the invitation it says they already have premium for family and will only allow them to switch accounts
When my kids try to accept the invitation it says they already have premium for family and will only allow them to switch accounts
Spotify Star
251 Views
1 replies
1 likes
My boyfriend lives in Argentina and has a Familiar Premium acoount.I´m living in Brazil and I want to use one license of his familiar premium account. How can I do that? There´s no option to change my country.
My boyfriend lives in Argentina and has a Familiar Premium acoount. I´m living in Brazil and I want to use one license of his familiar premium account. How can I do that? There´s no option ...
Spotify Star
265 Views
1 replies
0 likes
Apesar de morarmos no mesmo endereço, eu e meu companheiro não estamos conseguindo compartilhar o plano familiar. Talvez a conta ainda esteja com o endereço antigo dele, mas ele também não encontra a opção de mudar endereço, aliás ele sequer consegue...
Apesar de morarmos no mesmo endereço, eu e meu companheiro não estamos conseguindo compartilhar o plano familiar. Talvez a conta ainda esteja com o endereço antigo dele, mas ele também não encontra a...
Newbie
1204 Views
7 replies
0 likes
Sometime ago we have started our premium for family but we cannot remember which address/addresses we used to create the account:( would it be possible for you to help us get all our accounts in an order regarding all our Spotify accounts? Thank you
Sometime ago we have started our premium for family but we cannot remember which address/addresses we used to create the account:( would it be possible for you to help us get all our accounts in an o...
Community Legend
290 Views
1 replies
0 likes
Todos os membros da minha conta premium foram deletados e automaticamente configurados para uma conta free.Preciso de respostas urgente!!
Todos os membros da minha conta premium foram deletados e automaticamente configurados para uma conta free. Preciso de respostas urgente!!
Spotify Star
410 Views
2 replies
1 likes
Estimados,después de muchos meses de cuenta familiar premium, me llega un mail diciendo "Vamos a verificar tu cuenta" para ver si vivía con el mismo titular (mi papá). al parecer marqué mal el código postal, el tema es que me cambiaron la cuenta a FR...
Estimados, después de muchos meses de cuenta familiar premium, me llega un mail diciendo "Vamos a verificar tu cuenta" para ver si vivía con el mismo titular (mi papá). al parecer marqué mal el códi...
Spotify Star
682 Views
1 replies
0 likes
Tengo una suscripcion a plan familiar y hubo un problema en el ingreso de los domicilios de mi esposa e hijo.Todos vivimos en el mismo lugar pero por dejacion o un error no verificaron domicilios y ahora no puedo ingrsarlos como invitados.
Tengo una suscripcion a plan familiar y hubo un problema en el ingreso de los domicilios de mi esposa e hijo. Todos vivimos en el mismo lugar pero por dejacion o un error no verificaron domicilios y...
Spotify Star
274 Views
1 replies
0 likes
Hi. On friday afternoon i was in a Family Plan. Ate night, I was kick out of that account and my sister can't put me back because the Spotify is saying that we don't live in the same neighbour. But I have already checked the CEP and it's the same.......
Hi. On friday afternoon i was in a Family Plan. Ate night, I was kick out of that account and my sister can't put me back because the Spotify is saying that we don't live in the same neighbour. But I...
Spotify Star
260 Views
1 replies
0 likes
I have just upgraded from premium to a yearly Premium for family sunscription but it wont work. I have a reciept for the yearly payment, I have logged out and back in but the premiium for family still wont work. What do i need to do?
I have just upgraded from premium to a yearly Premium for family sunscription but it wont work. I have a reciept for the yearly payment, I have logged out and back in but the premiium for family s...
Spotify Star
424 Views
4 replies
0 likes
I've been trying to reconect my father's acount into our family plan, and even after confirming the address several times the issue continues. I really don't know how to proceed.
I've been trying to reconect my father's acount into our family plan, and even after confirming the address several times the issue continues. I really don't know how to proceed.&n...
Community Legend
378 Views
1 replies
0 likes
I changed house a while ago and now I want to share my Spotify family premium but I can't because I don't have the adress I had put in my information. How do I change it?
I changed house a while ago and now I want to share my Spotify family premium but I can't because I don't have the adress I had put in my information. How do I change it?
Community Legend
306 Views
1 replies
0 likes
