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Get help verifying your Premium for Family.
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72990 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88720 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
70509 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203443 Views
265 replies
33 likes
alguien sabe un correo o un numero telefonico para contactarme con spotify directamente? Gracias!
alguien sabe un correo o un numero telefonico para contactarme con spotify directamente? Gracias!
Spotify Star
531 Views
1 replies
0 likes
Cuando estara disponible la opcion para Plan Familiar Premium Anual, es molesto estar pagando mes por mes.
Cuando estara disponible la opcion para Plan Familiar Premium Anual, es molesto estar pagando mes por mes.
Spotify Star
2077 Views
1 replies
0 likes
Tengo el plan familiar y vivo con todos los integrantes de mi familia con premium, resulta que me llega un mail que dice que verifique mi codigo postal, lo hago y me dicen q no pueden verificarme, me quitan premium y aqui estoyalguien puede ayudarme?...
Tengo el plan familiar y vivo con todos los integrantes de mi familia con premium, resulta que me llega un mail que dice que verifique mi codigo postal, lo hago y me dicen q no pueden verificarme, me...
Spotify Legend
631 Views
2 replies
0 likes
All the members of my family plan were disconnected and I cant reconnect them since it says I can't prove the address. What should I do?
All the members of my family plan were disconnected and I cant reconnect them since it says I can't prove the address. What should I do?
Not applicable
747 Views
5 replies
0 likes
Oi!Os membros do meu plano familiar sumiram! E eu não recebi nada me informando sobre o motivo. Alguém sabe como resolver?
Oi! Os membros do meu plano familiar sumiram! E eu não recebi nada me informando sobre o motivo. Alguém sabe como resolver?
Spotify Star
413 Views
1 replies
0 likes
When creating an account Spotify desided my country should be Norway. Why can't I change it to Sweden? Now I can't connect to our "Family account" since I'm not "living in the same country".
When creating an account Spotify desided my country should be Norway. Why can't I change it to Sweden? Now I can't connect to our "Family account" since I'm not "living in the same country".
Roadie
411 Views
3 replies
0 likes
Hi, I've a personal account and today we bought spotify familly. How can i change my account using the same email and personal informations.Thanks
Hi, I've a personal account and today we bought spotify familly. How can i change my account using the same email and personal informations. Thanks
Spotify Star
355 Views
1 replies
0 likes
How can I check what address I put down for Spotify Family, because when I try add other accounts that live in the same address it says it can't verify. I want to get this done asap, because it's just an inconvenience.
How can I check what address I put down for Spotify Family, because when I try add other accounts that live in the same address it says it can't verify. I want to get this done asap, because it's j...
Community Legend
1014 Views
3 replies
0 likes
Hi,Recently my Visa charged me an FX of 0.22. Do you charge my card in CAD currency or another currency?Please advise,Thank you
Hi, Recently my Visa charged me an FX of 0.22. Do you charge my card in CAD currency or another currency? Please advise, Thank you
Spotify Star
308 Views
1 replies
0 likes
Olá, uma das usuárias de meu plano familiar tem tido seu acesso barrado. Reenviei o convite, mas na hora que a usuária tenta logar ele pede um código de convite que não me é mostrado em lugar nenhum. Gostaria de saber como posso resolver este problem...
Olá, uma das usuárias de meu plano familiar tem tido seu acesso barrado. Reenviei o convite, mas na hora que a usuária tenta logar ele pede um código de convite que não me é mostrado em lugar ...
Spotify Legend
331 Views
1 replies
0 likes
I have the same problem but a little different. My parents live with me, but when I send them the link to join spotify premium and they complete the address I receive a message like: "you can't join spotify for family because we can't confirm if you ...
...oin spotify for family because we can't confirm if you really live at the same address as Maria".
Spotify Legend
395 Views
1 replies
0 likes
Försöker att skaffa Spotify för första gången. Hittar via telia erbjudande om spotifyfamilj, aktiverar tjänsten, skapar inlogg på spotify men lyckas inte lägga till några medlemmar för att jag bara har ett Spotify free konto enligt inloggning. Hur få...
Försöker att skaffa Spotify för första gången. Hittar via telia erbjudande om spotifyfamilj, aktiverar tjänsten, skapar inlogg på spotify men lyckas inte lägga till några medlemmar för att jag bara h...
Spotify Legend
520 Views
1 replies
0 likes
How i can put a zip code in my invitation in family premium account if i crate the accout in Facebook?
How i can put a zip code in my invitation in family premium account if i crate the accout in Facebook?
Spotify Legend
496 Views
1 replies
0 likes
Dasselbe Problem habe ich auch ich habe von premiun zu Family gewechselt das meine Tochter auch hören kann jetzt ist aber meine liste weg und steht das ich nur die frei version habe aber komischerweise meine Tochter kann hören und ist weiterhin angem...
Dasselbe Problem habe ich auch ich habe von premiun zu Family gewechselt das meine Tochter auch hören kann jetzt ist aber meine liste weg und steht das ich nur die frei version habe aber k...
Spotify Legend
321 Views
1 replies
0 likes
Bonjour.Il arrive, fréquemment, que ma musique se mette sur pause lorsqu'un membre de ma famille fait jouer sa musique sur un autre appareil et vice-versa.Nous avons un compte familial et chacun à son propre compte, mais si mon père écoute Spotify su...
Bonjour. Il arrive, fréquemment, que ma musique se mette sur pause lorsqu'un membre de ma famille fait jouer sa musique sur un autre appareil et vice-versa. Nous avons un compte familial et chacun ...
Spotify Legend
436 Views
1 replies
0 likes
Hey,if I want to change from spotify premium to family, do I just book the new account (family) and it will automatically delete the old profile or do I have to do that manually in advance?Thank you for your advice!Lisa
Hey, if I want to change from spotify premium to family, do I just book the new account (family) and it will automatically delete the old profile or do I have to do that manually in advance? T...
Community Legend
334 Views
1 replies
0 likes
Bei meiner Frau wird immer angezeigt das sie falsche Adresse angibt.
Bei meiner Frau wird immer angezeigt das sie falsche Adresse angibt.
Spotify Star
3651 Views
3 replies
0 likes
Estou desgostoso com o serviço da spotify. Contratei o plano família, pago em dia e vocês removeram todos os membros da minha família, inclusive minha esposa Annekal****@*****.com, minha irmã luciana****@*******.com e minha filha beatrizc****@*****.c...
Estou desgostoso com o serviço da spotify. Contratei o plano família, pago em dia e vocês removeram todos os membros da minha família, inclusive minha esposa Annekal****@*****.com, minha irmã luciana...
295 Views
0 replies
0 likes
I have a family plan. But today everyone got removed from my plan. I send them all a new invite but they were deny, stating that they they don't live in the same house. My husband is in Australia for work for a few weeks, so he has been using there. ...
I have a family plan. But today everyone got removed from my plan. I send them all a new invite but they were deny, stating that they they don't live in the same house. My husband is in Australia f...
Regular
647 Views
1 replies
0 likes
Hi, I have just been kicked out from ym premium family account TWICE! The first time I was kicked out, I created a new account. It was working well for the first few months but today the same thing happened again! Can somebody please provide a soluti...
Hi, I have just been kicked out from ym premium family account TWICE! The first time I was kicked out, I created a new account. It was working well for the first few months but today t...
Regular
539 Views
1 replies
0 likes
