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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20262 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179309 Views
32 replies
9 likes
I just got spotify premium and after I noticed the family upgrade and would much rather that. Will I be charged $15 dollers or will I just owe $5?
I just got spotify premium and after I noticed the family upgrade and would much rather that. Will I be charged $15 dollers or will I just owe $5?
Community Legend
2311 Views
1 replies
0 likes
Just curious to why spotify only offers family and school discounts, but not military..?1. I dont have have enough people for a family plan2. i dont go to school for the school discount
Just curious to why spotify only offers family and school discounts, but not military..? 1. I dont have have enough people for a family plan 2. i dont go to school for the school discount
Spotify Star
2334 Views
1 replies
0 likes
I've just subscribed to the Spotify Family plan, I have sent my family members a link each to use it and make their own accounts. However whenever another member of the family logs on and uses the Spotify on another device, Spotify stops the music an...
I've just subscribed to the Spotify Family plan, I have sent my family members a link each to use it and make their own accounts. However whenever another member of the family logs on and uses the S...
Spotify Star
2618 Views
1 replies
0 likes
Hi there, I'm a long time Spotify Premium user, and have recently signed up for the Family Subscription. I have two family members which reside at the same address, but have bank accounts in different locations. When i invited them, Spotify told them...
Hi there, I'm a long time Spotify Premium user, and have recently signed up for the Family Subscription. I have two family members which reside at the same address, but have bank a...
Casual Listener
5128 Views
5 replies
0 likes
I'm pretty sure I saw an option to pay yearly for a spotify subscription but I can't seem to find it again. How can I set up my Family account for yearly payment instead of monthly?
I'm pretty sure I saw an option to pay yearly for a spotify subscription but I can't seem to find it again. How can I set up my Family account for yearly payment instead of monthly?
Spotify Star
16245 Views
2 replies
44 likes
Premium for Family accounts allow up to 5 additional members to join. I am from a family of 7, is it possible to add addtional memebers to a family account for an additional cost?
Premium for Family accounts allow up to 5 additional members to join. I am from a family of 7, is it possible to add addtional memebers to a family account for an additional cost?
Spotify Star
2479 Views
1 replies
0 likes
I have tried to change my plan multiple times and this continues to come up. Has any one else had the same experience? I'm starting to rethink my Spotify subscription. It just shouldn't be this difficult. Also, with a family account we should all be ...
...ifficult. Also, with a family account we should all be able to listen at the same time, right?
Spotify Star
2009 Views
1 replies
0 likes
I move with mmy wife an purchased the family plan bur she is unable to join due to physical address error, I sign in with Facebook and I can't find how to update our address
I move with mmy wife an purchased the family plan bur she is unable to join due to physical address error, I sign in with Facebook and I can't find how to update our address
Community Legend
2612 Views
3 replies
0 likes
Hello: I've been using Spotify Family account since June 2016, and just a few days ago 4 of my 5 users using their account lose them cuz can't confirm their address with mine. I sent them back the invitation, but it appears a notification that the ac...
Hello: I've been using Spotify Family account since June 2016, and just a few days ago 4 of my 5 users using their account lose them cuz can't confirm their address with mine. I sent them b...
Newbie
3333 Views
1 replies
0 likes
Hi there. I invited my daughter's existing free account to join my family premium membership. The invitation worked, but she can't download songs and is offered to "get premium". Isn't her account supposed to have premium features? How can I fix this...
Hi there. I invited my daughter's existing free account to join my family premium membership. The invitation worked, but she can't download songs and is offered to "get premium". Isn't her account s...
Spotify Star
2906 Views
1 replies
0 likes
Today I came across a problem of setting up my family account with my girlfriend.We both live in Denmark, but I am Portuguese and she is Danish. My paypal account is setup for Portugal because you can't change it. When I was trying to setup the famil...
Today I came across a problem of setting up my family account with my girlfriend. We both live in Denmark, but I am Portuguese and she is Danish. My paypal account is setup for Portugal because y...
Spotify Star
4519 Views
1 replies
0 likes
Hi! I want to know if its possible to check how I wrote my adress. I can't remember how I spelled my adress and now I can't add a family member. Thanks
Hi! I want to know if its possible to check how I wrote my adress. I can't remember how I spelled my adress and now I can't add a family member. Thanks
Community Legend
2830 Views
1 replies
0 likes
