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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
73143 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
89014 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
70921 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203645 Views
265 replies
34 likes
When I send an invite to my son it says he should open a page with accept invitation. All I get when I click on the link is a sign up to Spotify page. I have tried sending to various browsers and to a work machine where Spotify is not installed and t...
When I send an invite to my son it says he should open a page with accept invitation. All I get when I click on the link is a sign up to Spotify page. I have tried sending to various browser...
Composer
1920 Views
3 replies
1 likes
HejVi har bytt från Premium till Family men får det inte att fungera. Hur gör jag? Vi har kontot via Telia
Hej Vi har bytt från Premium till Family men får det inte att fungera. Hur gör jag? Vi har kontot via Telia
1053 Views
0 replies
0 likes
I'm the head of the account but my sister was rejected from the family account with any reason last week. When I sent it again the link to make another subscription, she needs to put our adress, but she just received that is an incorrect a dress and ...
I'm the head of the account but my sister was rejected from the family account with any reason last week. When I sent it again the link to make another subscription, she needs to put our adress, b...
Casual Listener
1588 Views
2 replies
0 likes
Hello,At this time i'm beeing charged with €14,99 for using Spotify, I think thats because I once used Headspace - meditiation. Now I just want to use Premium for €9,99, but strangely when I look at my account I see that I don't have Premium. So I pa...
Hello, At this time i'm beeing charged with €14,99 for using Spotify, I think thats because I once used Headspace - meditiation. Now I just want to use Premium for €9,99, but strangely when I look a...
Spotify Star
2700 Views
1 replies
0 likes
Ciao!Io attualmente un account premium e vorrei passare a family.L'abbonamento si è rinnovato automaticamente ieri, è possibile passare a family pagando la differenza oppure devo aspettare il mese successivo?Grazie
Ciao! Io attualmente un account premium e vorrei passare a family. L'abbonamento si è rinnovato automaticamente ieri, è possibile passare a family pagando la differenza oppure devo aspettare il m...
Newbie
1564 Views
1 replies
0 likes
I have been on a family plan at home with my mum but got kick out some how when I have tried to rejoin when she sent me a new link it tells me I can as I have been in to other plans, I'm not aware of the other 2 and dont know how to resolve this??
I have been on a family plan at home with my mum but got kick out some how when I have tried to rejoin when she sent me a new link it tells me I can as I have been in to other plans, I'm not aware o...
Casual Listener
2340 Views
2 replies
0 likes
Buenas NochesMi duda es la siguiente, acabo de dar de alta mi cuenta a premium familiar, soy el administrador y la duda es si los miembros que invite podran ver o tener contacto con los demas miembros del plan familiar? Osea sabran quienes son los mi...
Buenas Noches Mi duda es la siguiente, acabo de dar de alta mi cuenta a premium familiar, soy el administrador y la duda es si los miembros que invite podran ver o tener contacto con los demas miemb...
Newbie
17956 Views
9 replies
0 likes
Community Legend
1854 Views
1 replies
0 likes
I've changed my plan and when I tried to sing up again, received this error. Please help.You can not participate in this Family Premium Plan. You have participated in two signatures in the last 12 months
I've changed my plan and when I tried to sing up again, received this error. Please help. You can not participate in this Family Premium Plan. You have participated in two signatures in the last 1...
Casual Listener
2327 Views
2 replies
0 likes
I just signed up for the Family Premium and want to know if I need to cancel the .99cent run or will that just happen automatically. I have added my wife and my son, as well, and they also were on their own individual accounts with the .99cents run. ...
I just signed up for the Family Premium and want to know if I need to cancel the .99cent run or will that just happen automatically. I have added my wife and my son, as well, and they also were on t...
Community Legend
1683 Views
1 replies
0 likes
I just got spotify premium and after I noticed the family upgrade and would much rather that. Will I be charged $15 dollers or will I just owe $5?
I just got spotify premium and after I noticed the family upgrade and would much rather that. Will I be charged $15 dollers or will I just owe $5?
Community Legend
2384 Views
1 replies
0 likes
Just curious to why spotify only offers family and school discounts, but not military..?1. I dont have have enough people for a family plan2. i dont go to school for the school discount
Just curious to why spotify only offers family and school discounts, but not military..? 1. I dont have have enough people for a family plan 2. i dont go to school for the school discount
Spotify Star
2447 Views
1 replies
0 likes
I've just subscribed to the Spotify Family plan, I have sent my family members a link each to use it and make their own accounts. However whenever another member of the family logs on and uses the Spotify on another device, Spotify stops the music an...
I've just subscribed to the Spotify Family plan, I have sent my family members a link each to use it and make their own accounts. However whenever another member of the family logs on and uses the S...
Spotify Star
2714 Views
1 replies
0 likes
Hi there, I'm a long time Spotify Premium user, and have recently signed up for the Family Subscription. I have two family members which reside at the same address, but have bank accounts in different locations. When i invited them, Spotify told them...
Hi there, I'm a long time Spotify Premium user, and have recently signed up for the Family Subscription. I have two family members which reside at the same address, but have bank a...
Casual Listener
5394 Views
5 replies
0 likes
I'm pretty sure I saw an option to pay yearly for a spotify subscription but I can't seem to find it again. How can I set up my Family account for yearly payment instead of monthly?
I'm pretty sure I saw an option to pay yearly for a spotify subscription but I can't seem to find it again. How can I set up my Family account for yearly payment instead of monthly?
Spotify Star
16466 Views
2 replies
44 likes
Premium for Family accounts allow up to 5 additional members to join. I am from a family of 7, is it possible to add addtional memebers to a family account for an additional cost?
Premium for Family accounts allow up to 5 additional members to join. I am from a family of 7, is it possible to add addtional memebers to a family account for an additional cost?
Spotify Star
2582 Views
1 replies
0 likes
I have tried to change my plan multiple times and this continues to come up. Has any one else had the same experience? I'm starting to rethink my Spotify subscription. It just shouldn't be this difficult. Also, with a family account we should all be ...
...ifficult. Also, with a family account we should all be able to listen at the same time, right?
Spotify Star
2144 Views
1 replies
0 likes
I move with mmy wife an purchased the family plan bur she is unable to join due to physical address error, I sign in with Facebook and I can't find how to update our address
I move with mmy wife an purchased the family plan bur she is unable to join due to physical address error, I sign in with Facebook and I can't find how to update our address
Community Legend
2850 Views
3 replies
0 likes
Hello: I've been using Spotify Family account since June 2016, and just a few days ago 4 of my 5 users using their account lose them cuz can't confirm their address with mine. I sent them back the invitation, but it appears a notification that the ac...
Hello: I've been using Spotify Family account since June 2016, and just a few days ago 4 of my 5 users using their account lose them cuz can't confirm their address with mine. I sent them b...
Newbie
3426 Views
1 replies
0 likes
