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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I'm the plan manager for my family's Spotify Family Plan. One day, I got an email saying that I cancelled the plan and so did the rest of the plan members. However, I didn't cancel and my account still says it'll be charged in the next monthly cycle....
Just signed up for a premium family account and I get a message back that credit card payment not accepted.I checked my credit card info, my cc account and everything is in order. There is no reason for it to not be accepted.
Estoy intentando agregar cuentas, de momento solo estoy mi hermano y yo en la cuenta premiun, mi papa lleva toda la semana intentándolo y le aparece que tiene que vivir en la misma dirección, aun estando todos aqui en la casa y en la misma ubicación....
We would like to be able to play each other's playlists regardless of which account we are listening on. Is there any way of initiating this?
PlanFamily PremiumCountryAustraliaDeviceMacbook Pro, iPhone XROperating System My Question or IssueMy dad and I have a Family Premium Plan. When he was setting up the account, he made sure to block explicit content. Later on, when I noticed I wasn't ...
Hello community, I've been trying to add family members to my Premium Family account...but as soon they click on the link given in the email that they received, the are simply sent to the general Login-in mask and not to the site with their individua...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn my daily commute, I listen to spotify. Often my son will be home and will ask Alexa to pla...
PlanPremium Countryusa Devicemacbook and iPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question: There is no Way to manage members in the member list. No buttons to edit update delete nothing. I’ve logged into the app and the we...
If I access the site "Manage your Family plan", there is nothing I can do: no button, no link, just nothing. My four members are showing, but no possibility to change anything. Help?
We have a family premium plan and I (plan owner) have access to premium audiobooks. My wife [removed sensitive info] hotmail.com is a plan member and doesn’t have access to use the audiobooks. How can I get her access to these? Is there an additional...
I am currently on a Duo Plan and want to move to a family plan as we are now 3.1/ How do I make sure all the playlists for both of us get transferred on the family plan, as is? 2/ if I am connected to someone's playlist to which I add my own songs, w...
Hello, my aunt just opened a family premium plan because her husband no longer wanted to continue paying for the plan we were previously on.The problem is that the rest of my family and I are not allowed to join even though the invitation was sent to...
It has been years since my friend last joined any Spotify plan, yet she is unable to join a Family Plan currently. We are puzzled by this as there shouldn't be any restrictions on her eligibility for joining the plan.Could you please look into this m...
My issueCan not rejoin Premium family plan for same reason - once per 12 months... But it is the same plan, same family, same owner - just plan was renewed after interruption - payments were stoped for a few days for security reasons. How can I join ...
PlanPremiumCountryUKDeviceiPhone 13 Pro My Question or IssueHi - I am a family member on a family plan. In can see through the other articles that because of this I don’t have access to the 15 hours of free audiobook listening. Is there a way that I ...
Hi, I am a 6 year spotify premium user(For family). For the first time yesterday I noticed some clown had hacked into my device and was using my account. I signout of all accounts and changed my password. I know just want to repair the damage he did ...
I was subscribed to premium mini today, but I also got the family plan, now it is not allowing me to add the address or invite people into my plan. The order history shows premium family, but the account shows premium mini which expires on 22/3/25 (a...
PlanPremium for familyCountryAustralia DeviceiPhone 11 ProOperating SystemiOS 17.1.2 My Question or IssueWhen I open the invitation link to join the premium for family plan (2 memberships still available) it take me to an error page. This happens whe...
We’ve just upgraded from premium duo to premium family. My plan shows as premium family, however when I go to manage members oration shows as duo on that page meaning I can’t send an invite to my kids. How do I sort this? In the uk using an iPhone 15...
I'm on a trial of Premium. I want to change to the family plan, but I am told: errorUnable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method.I am NOT on the fmily...