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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
A family memeber in the household can't get into my premium family plan. The system asked to verify the address and it's not working. Anyone can provide a workaround to this/solution? Much appreciated!
PlanPremium family CountryFinland My Question or IssueIs Spotify Kids not available in Finland? It's part of the reason I upgraded to Family premium. How can I get an account for a child without email address?
We have started a family account with my wife and kids, we all live under the same roof but we use French and Dutch mobile phones. For some reasons, Spotify does not allow us to join the family group and thinks we live in different countries. Is ther...
Hi,We are a large family with lots of echo dot devices in different rooms including bedrooms. Not all listeners (family members) are owners of phones/emails to sign up separately under the family account. Only the two parents have phones so can only ...
PlanPremium Family CountryAustralia Device(iPhone My Question or Issuewhy am I receiving regionally relevant adds in the middle of podcasts?I am a premium family member and had thought we paid to remove these interruptions
hi. i need a pro here. i've searched but cannot find any complete answers. thanks! i have lived in Portugal for 8 years, moving from USA where I started my Spotify premium account. After moving, I kept the account as an USA account since everything s...
For years and years, probably since 2016 I've been in my family´s premium plan (we are 3 people). Today all of a sudded I opened the app and it says I no longer have that plan. I went to the desktop website and it said something about my payment, whe...
I was on premium mini which is available for 1 day and I did the payment for premium family of 6 people but now I am not able to access my premium family page and it says that premium mini has been extended till 6 months, I don't know what is happeni...
Det kort som jag tidigare betalat mitt Famllyabonnemang har bytts mot ett nytt kort som tydligen inte godkänns.Hur skall jag göra för att återfå abonnemanget?
My address is correct on my Spotify Account; I try to add my son as a 3rd person on my Spotify Account but it says we need to live in the same address.I have update the Country details to Ireland; i don't appear to be able to see/edit my actual addre...
Ik wil mijn abonnement Premium Duo overzetten naar Premium Family omdat er meerdere mensen in huis zijn die er gebruik van willen maken. Wanneer ik deze optie selecteer geeft hij een ‘error’ aan. Mogelijk kom ik niet in aanmerking omdat ik het abonne...
i pay with google pay but i don't know my account
PlanPremiumCountryUSADeviceIBM-compatible PC and Cell PhoneOperating SystemWindows 10 and Android My Question or IssueRecently, Spotify is also playing other songs inspired by my liked songs when I select my liked songs. How do I ensure this requirem...
When trying to add my kids to the Spotify family account, the accounts aren't picking up the same address. I type in both to make sure and it's still saying not the same address. How can I fix this? PlanPremiumCountry DevicePC Operating System Window...
I am in a free trial individual and want to change to family premium. It says I am not eligible.
PlanPremium FamilyCountryUSADeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhy are random songs playing when I select a private playlist I made that contains hundreds of songs I chose. I have no option to even delete these AWFUL songs Sp...
PlanPremiumCountryUSADeviceIphone 12Operating System My Question or Issue My husband is the Owner of the family plan. He has 3 playlist and I have 20. We want to transfer most of my playlists to our child. However, when we go to her Settings and it o...
I'm traveling with my family, I change my plan to a family plan, but I can't include the new members because of the adress, we will be on the road for the next 3 month, any idea?
She puts the same address as me, we are both living here and The app doesnt let her Access her account.
Actualmente me encuentro en un plan familiar, la persona encargada del plan no la puedo contactar para que me elimine, trato de cambiar al plan gratuito y me sale un error. Como puedo solucionarlo? como me puedo salir del plan familiar en el que actu...