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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
It won’t let me add my address to get into the family plan, now says I can’t join the family plan for 12 months
I am trying to link the account with my wife (Christina) & we are entering the address . However it is telling us the addresses do not match (even though they do).
Mi esposa esta en mi plan familiar años, pero recientemente hace unas semanas le mandaron un correo para confirmar su identidad, sin embargo como ella no lo vio le dijeron que no se podrá unir al plan premium con esa cuenta. Cuando le mando la invita...
Bonjour, Un membre de mon abonnement famille n'a pas recu le mail de confirmation de l'adresse postale; Comment puis je faire pour qu'il lui soit renvoyé ? Merci Aucune des informations ci-dessous n'est requise. Cependant, plus vous fournissez, plus ...
Hi I come from a father large family, there’s 8 of us in total. (Parents and 6 kids.) I have a family account currently which fills up most of our needs but still a little short. I was wondering if there was any options for purchasing extra spots wit...
How can I confirm my address? I didn t notice Spotify email asking to confirm my address and after 7 days I had been passed to Spotify Free. Please help me. Thanks
PremiumCanada Device; Mac 2011Operating System; Sierra 10.12.6 My Question or Issue;I just bought Premium family plan. All others have succeeded in signing up, save my youngest. Signup page goes blank after her info is entered and 'Sign Up' clicked. ...
PlanPremiumCountryIreland DeviceiPhone 11Operating SystemiOS My Question or Issuewe have a family account (me, my father and my mother) and currently my dad can’t access his side of the family account, when he uses the email that was used to start th...
My Question or Issue Hi the community, After my credit card has expired and a payment issue, I have renewed my premium account but I think that I did it with another member than the first time. Indeed, at first time, I used my own account to create t...
Hi - I’m a family plan member of Spotify premium and it says this on my account. But I still hear adverts! Any advice how to stop hearing the adverts?
I am currently on my wife's family plan for Spotify, and it sent her an email to let me know that it would need to verify my address. I used the email connected to my Facebook, which I now no longer have access to and cannot recover. What do I do?
I received an email that my family members on my premium plan must verify our address in order to stay on my premium family plan. None of them have received an email or any notification from Spotify. This is an existing account, I have made no change...
I have a family plan. I want to turn off the explicit content filter for my two kids (13). For each of their accounts, I have changed the toggle in the family plan settings section. The explicit content is still filtered out. What needs to happen to ...
I use Spotify on my iPhone 13. I pay for the Premium Family plan. Every few months or so, some sort of notification will pop up that I have to dismiss. It's ALWAYS something that is trying to get me to try something or announce a new feature. I pay w...
Pertenezco a un plan familiar y no me deja escuchar mis playlists sin conexión. Ya intenté de todo y no me permite escuchar las canciones sin conexión. (descargue la música, coloque la app en modo sin conexión en modo offline, borre el caché, actuali...
My question is that if I were to get the family plan would each separate account get a set limit of 10,000 saved songs each or would those other accounts saved music cut into my own song limit? Because I already hit the cap once and if their saved mu...
PlanPremium FamilyCountrySwedenMy Question or IssueI move from India to Sweden. I want to quit my old family in order to start a new one. But I try a lot of times it continues shows 'Något gick snett. Testa att läsa in sidan igen.'I am so confused.
I´m suscripted to a premium familiar plan in spotify and I need to change the administrator. What I need to do?
I changed my country and now I am living with my girl friend and I changed my plan to duo but when I sent the invitation to her , she opened but there is a message said that you have to be in same address even me and her have the same address but it ...
I want to join my family‘s premium abo but when I follow the invitation link, it says I can only join a premium abo from another person, every 12 months. But the last time I joined another person’s abo was October 2020.. Why? How can I join the premi...