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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My daughter has a Spotify kids account and she's old enough now that she does need to have the restrictions of a kids account. I want to upgrade her account on my family plan but the only option I have found so far is to delete her user and re-add he...
PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Premium for FamilyIreland Daughter has google home in her room. I was a Premium user, and I switched to Premium for Family as I was tired of listening to my music in one room, only for it to go silent and I would hear Taylor Swift in her room. She wo...
PlanFamily PremiumLandDeutschlandMeine Frage:Wenn ich bereits ein Premium Abo hatte und 2 Tage nach Verlängerung meines Abos einem Family Plan beigetreten bin, bekomme ich dann den Betrag erstattet oder muss ich diesen trotzdem bezahlen? So gesehen w...
I’m a member of family plan and I want to change my country. Will everybody’s countries in my family change too if I do?Thank you.
PlanPremiumCountryIndiaDevice(iPhone 11 Pro)Operating System(iOS 14) My Question or IssueI recently switched from Spotify Premium (solo) to the Premium for Family plan. To do this, I first canceled my existing premium subscription and then paid for t...
I changed my password on a laptop, logged in, all my playlists were gone. My account also changed to free. I was re-invited to the family plan, but my playlists are still gone. HELP!!!
PlanPremiumCountryBrazil DeviceiPhone 11, computer, etc.Operating SystemiOS, Windows 10,etc. My Question or IssueI have a premium family account and every time I add my wife, after a few minutes her account switches back to free, with ads, etc. We tr...
Spotify cannot find my address. It suggests a neighbour but the inline help suggests not registering on another persons address. Then Spotify suggests using a local landmark but there are none. If anyone can help us be super grateful. Plan: family Fr...
We've been trying to get one of the people living with us into our Family Account but it doesn't work: We click the link, enter the address, that seems to be working but once we confirm the address, we get a generic "there was a problem, please try a...
I'm paying for family membership and my wife is the only member at the moment. We're about to add my family members. But when I go to Family there is no option to add more family members. The "How to" guide" is retarded as it shows a screenshot of so...
PlanPremium (family plan)CountryIrelandDeviceRedmi Note Pro 10Operating SystemAndroid My Question or IssueMy wife purchased a family plan (she is the plan manager)She invited me to the plan and I acceptedShe successfully created a kids account and it...
This is the least intuitive upgrade I've ever done. I upgraded our account 5 days ago for myself, wife and daughter. Did everything, uninstalled apps from phones, set up new accounts for them, still cant listen to music separately. It's a really bad ...
PlanPremium familyCountryNZDeviceVariousOperating SystemVariousMy Question or IssueI have two kids accounts but they cannot losten at the same time? Ones got an ipad and the other has an android tablet. They both choose theyre named accounts at the l...
PlanFamily PremiumCountryUKDeviceHuawei p30 proOperating SystemAndroid My Question or IssueAttempting to accept family premium invite however consistently displayed 'Your addresses do not match' despite being the correct address. The address is a mat...
PlanPremium Family CountryUSADeviceSamsung Galaxy Note20 5G Operating System Android 11 One UI 3.1 My Question or IssueThere is an explicit content filter on my account I prefer it off, but I can no longer listen to music and when I go to disable it ...
Hi thereI'm trying to get in touch with someone from the business that can make Spotify Family work, seems broken to me.I had a standard account, the kids were using it with their devices.I upgraded to "family" as per the sales pitch.I invited our fo...
I'm the administrator of our Family account.I'm trying to find the logon names or e mail addresses of my family members.When I go to the Premium Family settings I can only see names, not mail addresses
Hello,I have a Premium Family account, it's shared with my wife, but as our family consists of just my wife and me, I was thinking of changing to Premium Duo which is slightly more affordable. To change the plan, can I do it from my preferences and w...
PlanPremium FamilyCountryPolandDeviceiPhone 12 Pro Max, iPhone 8 Plus, Macbook Air M1Operating SystemIOS 14.6, latest macOS My Question or IssueI have a single Sonos Move connected to my WiFi, and I'm trying to make it visible in Spotify Connect on m...