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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20449 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179682 Views
32 replies
9 likes
I have an individual premium plan and recently been added to a family premium plan. Do I have to cancel my individual plan to avoid getting charged twice? Thanks!
I have an individual premium plan and recently been added to a family premium plan. Do I have to cancel my individual plan to avoid getting charged twice? Thanks!
Spotify Star
196 Views
1 replies
0 likes
PlanPremium under family plan My Question or IssueMy premium account is under my parents who own the family plan. I want to connect my account to discord but I'm not sure if my parents will get the notification that I connected my account to discord ...
Plan Premium under family plan My Question or Issue My premium account is under my parents who own the family plan. I want to connect my account to discord but I'm not sure if my parents w...
Spotify Legend
1002 Views
1 replies
0 likes
I pay my spotify with credit card, however I needed to change the card and then I've been charged seven reais (brazilian coins) for that, this is absurd! PlanPremium Family Country - Brasil Device(iPhone 13) My Question or IssueI want to understand w...
I pay my spotify with credit card, however I needed to change the card and then I've been charged seven reais (brazilian coins) for that, this is absurd! Plan Premium Family C...
Visitor
984 Views
2 replies
0 likes
i want to upgrade to a family plan from premium so my teenage kids can have access to premium features. due to divorce, I have shared care responsibilities for the kids (x3) and they stay with me 4 nights per fortnight. officially they ‘live with’ th...
i want to upgrade to a family plan from premium so my teenage kids can have access to premium features. due to divorce, I have shared care responsibilities for the kids (x3) and they stay w...
244 Views
0 replies
0 likes
Hola, soy de MéxicoActualmente tengo el plan familiar contratado, todos mis miembros (los 6) estan ocupados pero hace poco se integro a mi familia una nueva persona y me gustaría saber si existe alguna manera en la que pueda agregar a está séptima pe...
Hola, soy de México Actualmente tengo el plan familiar contratado, todos mis miembros (los 6) estan ocupados pero hace poco se integro a mi familia una nueva persona y me gustaría saber si existe al...
1814 Views
0 replies
1 likes
spotify is charging te entire new plan.
spotify is charging te entire new plan.
Spotify Star
175 Views
1 replies
0 likes
Plande primera calidadpaísChileDispositivo(iPhone y Samsung Galaxy)sistema operativo(iOS 10, Android Oreo, Windows 10, etc.) Mi pregunta o problemaAparece un aviso que señala que un hijo mio no puede unirse a mi plan familiar premium porque solo pued...
Plan de primera calidad país Chile Dispositivo (iPhone y Samsung Galaxy) sistema operativo (iOS 10, Android Oreo, Windows 10, etc.) Mi pregunta o problema Aparece un aviso que señala...
Spotify Legend
199 Views
1 replies
0 likes
I tried so many times to join into the familiar plan where my brother manage the plan, we live at the same house and I can't add my address due to I can write it. Recently I was suscribed at Student plan, but he offered me a place in it and I tried t...
I tried so many times to join into the familiar plan where my brother manage the plan, we live at the same house and I can't add my address due to I can write it. Recently I was suscribed at Student...
Spotify Star
232 Views
1 replies
0 likes
im having the same issue when I try adding my husband.It says he´s in another country.
im having the same issue when I try adding my husband. It says he´s in another country.
Spotify Star
171 Views
1 replies
0 likes
Mi hijo tiene un celular configurado para niño y no puede utilizar la aplicación para adultos de spotify porque la app detecta que es el dispositivo de un menor. Cómo puedo habilitarlo de todos modos?
Mi hijo tiene un celular configurado para niño y no puede utilizar la aplicación para adultos de spotify porque la app detecta que es el dispositivo de un menor. Cómo puedo habilitarlo de todos modos?
Moderator
242 Views
1 replies
0 likes
A family member changed phone. The app was transferred but not the account! I can invite them again but this creates a new account. How do they sign into their old account?
A family member changed phone. The app was transferred but not the account! I can invite them again but this creates a new account. How do they sign into their old account?
Spotify Star
1240 Views
5 replies
0 likes
I accepted an invitation to join in on our family plan but did not cancel my current personal Premium plan before accepting the invite. I cannot see how to now cancel my personal Premium plan...or if I even need to do so. I did remove my credit card ...
I accepted an invitation to join in on our family plan but did not cancel my current personal Premium plan before accepting the invite. I cannot see how to now cancel my personal Premium plan...or i...
Moderator
3270 Views
8 replies
0 likes
CONSIGO SABER SE ALGUEM DO MEU PLANO FAMILIA NÃO ESTA UTILIZANDO?
CONSIGO SABER SE ALGUEM DO MEU PLANO FAMILIA NÃO ESTA UTILIZANDO?
Moderator
327 Views
1 replies
0 likes
Does adding someone who already tried premium cancel 1 month free in Family Premium plan? Currently planning to sign up for family plan but one member in my family has tried premium already. Need clarification, as it doesn't say so in the terms and c...
Does adding someone who already tried premium cancel 1 month free in Family Premium plan? Currently planning to sign up for family plan but one member in my family has tried premium already. Need c...
Spotify Star
171 Views
1 replies
0 likes
I’m being invited to my family Spotify account (that can hold 3 more users) but every time I follow the link, the page is invalid saying ‘404’s and heart breaks. We couldn’t find the page’ Why is this happening?
I’m being invited to my family Spotify account (that can hold 3 more users) but every time I follow the link, the page is invalid saying ‘404’s and heart breaks. We couldn’t find the page’ Why is t...
Spotify Star
168 Views
1 replies
0 likes
My Question or IssueI’m trying to remove a member from my plan. I’ve followed all the steps, but when I attempt to remove someone the screen goes blank. Any help would be greatly appreciated!!
My Question or Issue I’m trying to remove a member from my plan. I’ve followed all the steps, but when I attempt to remove someone the screen goes blank. Any help would be greatly ap...
Spotify Star
351 Views
1 replies
0 likes
Cuando pongo la dirección de mi pan familiar dice dirección incorrecta y apesar que este bien, quisiera ayuda porfavor como agregar a un miembro si dice dirrección incorrecta
Cuando pongo la dirección de mi pan familiar dice dirección incorrecta y apesar que este bien, quisiera ayuda porfavor como agregar a un miembro si dice dirrección incorrecta
Moderator
242 Views
1 replies
0 likes
my wife signed up for duo. I have a free account and can't seem to migrate it or activate the new duo on my phone
my wife signed up for duo. I have a free account and can't seem to migrate it or activate the new duo on my phone
Spotify Star
209 Views
1 replies
0 likes
I cancelled my family plan and moved to a free plan (starting in august), but now I no longer want to cancel the family plan. How do I undo the request and keep my plan as is?
I cancelled my family plan and moved to a free plan (starting in august), but now I no longer want to cancel the family plan. How do I undo the request and keep my plan as is?
Spotify Star
184 Views
1 replies
0 likes
Ik heb net een Spotify family abonnement genomen. Al mijn kinderen kunnen inloggen, behalve 1. Deze krijgt de melding dat hij volgens Spotify in een ander land woont terwijl het adres wel exact klopt met wat er in mijn beheerder account staat.Wat kan...
Ik heb net een Spotify family abonnement genomen. Al mijn kinderen kunnen inloggen, behalve 1. Deze krijgt de melding dat hij volgens Spotify in een ander land woont terwijl het adres w...
Spotify Legend
700 Views
1 replies
0 likes
