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changing family accounts?

Janieke
Newbie

Plan

Premium

Country

 New Zealand

Device

huawai P10lite and macbook air

Operating System

mac OS MOjave 10.14

 

My Question or Issue

 Hi Hivemind! My kids and I have moved in together with my new partner, and she has invited us to be on her spotify acocunt as her family. Before, I was the head of my family, with my two kids and I all on the family account. My partner has sent the invite to me to be in her family, but when I accept, it's not giving me any options to change? I have now cancelled my premium account and uninvited my kids from my acocunt (hehe) to see if that helps but not yet....any ideas please?! Thanks in advance!!

1 Reply

Maxim
Spotify Star
Spotify Star

Hey @Janieke,

 

Thanks for reaching out.

 

You can only switch from one Family plan to another once every 12 months.


Hope this clears things up 🙂

MaximSpotify Star
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