changing family accounts?

[Janieke]

Plan

Premium

Country

 New Zealand

Device

huawai P10lite and macbook air

Operating System

mac OS MOjave 10.14

My Question or Issue

 Hi Hivemind! My kids and I have moved in together with my new partner, and she has invited us to be on her spotify acocunt as her family. Before, I was the head of my family, with my two kids and I all on the family account. My partner has sent the invite to me to be in her family, but when I accept, it's not giving me any options to change? I have now cancelled my premium account and uninvited my kids from my acocunt (hehe) to see if that helps but not yet....any ideas please?! Thanks in advance!!

[Maxim]

Hey @Janieke,

Thanks for reaching out.

You can only switch from one Family plan to another once every 12 months.

Hope this clears things up 🙂