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deseo cancelar una cuenta premium, pero no tengo los datos

deseo cancelar una cuenta premium, pero no tengo los datos

me quede sin trabajo y me es imposible pagar, mi hija hizo la suscripción, pero no tengo la información para poder cancelar. ¿como puedo resolver la cancelación?
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1 Reply

Hi there,

 

Hope you don't mind us replying in English, as that's the official language of the Community!

 

If you don't have access to the Spotify account and your daughter subscribed to Spotify without your permission, it's best to reach out to our customer support team through one of the channels here

 

Have your payment data at hand, as the support team will require it in order to locate the account and cancel the subscription.

 

Cheers.

AlexModerator
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