Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

error after entering adres

error after entering adres

Plan

Premium

Country

Poland

Device

all devices

Operating System

Android and Windows 10

 

My Question or Issue

 

After entering my home address, an error pops up and I can't join Family Premium. ,,Please try again later,,

Reply
1 Reply

Hey @rovhada, thanks for reaching out to the Community!

 

Could you try entering your address using a different browser or private window? Also, make sure you enter the address exactly correct and that you reside at the same physical address as the plan manager.

 

If you’re still having trouble, attach a screenshot of the error message you’re seeing and I’ll take a look.

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts