family account

[hayrettinan]

ı have a problem which is about address because i am main account and i didn't write detailed address. when i send invitation to my family they don't accept this because spotify ask city or street to my family and there is no information about these in main account? how i can solve this problem?

[osornios]

Hey @hayrettinan

Unfortunately, for the time being, it’s not possible to check the address registered on an existing Premium for Family subscription.

If you don't remember your address details, you need to create a new account, subscribe to Premium for Family on that account, and cancel the subscription on your old account.

After that, contact customer support, and they'll transfer your playlists from your old account to the new one.

Hope it helps. 🙂