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from premium to premium duo

from premium to premium duo

Hi, i forgot to pay my spotify duo, then i update my payment method. but i bought premium by mistake and the payment was completed. now i want to change my plan. But I can't do this without paying the full duo fee again. Please help me. I just bought today and i wanna change.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey @6qwdm61id2oi70vdchm7,

 

Thanks for reaching out.

 

When you upgrade from Premium Individual to Premium Duo, your remaining Individual time will be converted into Duo time, so you're not really losing any money.

 

Please note that this can bring your next payment date forward (due to the price difference) 🙂

 

Let me know if you have any other questions.

MaximSpotify Star
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