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help please - trying to cancel spotify

help please - trying to cancel spotify

anyone know how to cancel my account as plan manager on the premium fami

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Hi @cheryl10959,

 

Thanks for posting in the Spotify Community, and welcome!

 

As the plan manager, you can cancel your Premium Family plan by following these steps:

  1. Go to your account page
  2. Select Cancel plan, under Your plan at the top of the screen, or under Manage your plan
  3. Continue through to the confirmation message

At your next billing date (which you can view on your account page), the Spotify accounts of each member of the cancelled Premium Family plan, including your own account as its plan manager, will switch to the free service. 

 

Let me know if you have any other questions, and have a good day!

thank you AdamDamon. very helpful. once I cancel and each member is switched to the free plan, will all my husband's playlists still be there? and can he then make his own premium individual plan without losing any tunes?

Hey @cheryl10959

 

No worries, when someone cancels their plan or switches to another plan (even the free plan) they will always keep their playlists and music library.

 

Yes, when they switch to their own plan they will keep all their music.

MattSudaSpotify Star
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