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how can i change the name of the titular account in my family plan

how can i change the name of the titular account in my family plan

Plan

Premium

Country

 Brazil

Device

(Samsung Galaxy S8)

Operating System

(Android Oreo)

 

My Question or Issue 

Explain in english: When I (owner) was trying to add my cousin to use the family plan I put his data thinking he was adding it, but it was for by my owner data for later I add but I did not know. Now the holder of the family plan is in his name and I would like to know if he has how to change and put mine or not? 

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Explicação em Português Brasil: Quando eu (titular) fui tentar adicionar meu primo para utilizar o plano familiar eu coloquei os dados dele achando que estava adicionando ele, mas era para por os meus dados de titular para depois eu adicionar mas eu não sabia. Agora o titular do plano familiar ta no nome dele e eu gostaria de sabe se tem como alterar e colocar o meu ou não?

Reply
1 Reply

Hey @dnll2001,

 

Unfortunately, it’s not possible to change the address registered on an existing Premium for Family plan.

If you move, or enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the plan on your old account 🙂

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