im on a family account but im still on free

[kobebary]

gravely disappointed in Spotify because I'm on a Spotify family account subscription and my mum paid the other day and it says I'm on the account but I'm still on free and I tried logging out and everything!!!!

[justinewin_]

Welcome to the communty @kobebary! 

Sounds awful 😞

Here's what to try if you've upgraded to Premium but don't see it in the app:

• Check your subscription page. Your status should be Premium. 
• Ask your mom to remove you and reinvite you again to her Family.
• Try signing back in as well as a clean reinstallation.

Let me know if you still need help after doing all of the items above 🙂