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it keeps on saying It looks like you are trying to join Premium Family from another country

it keeps on saying It looks like you are trying to join Premium Family from another country

Plan 

Premium

Country Spain 

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

it keeps saying It looks like you are trying to join Premium Family from another country. Family Premium is only available to family members who live together. 

but I do fill in the same address , why does it not work 

 

Reply
1 Reply

Hey @1131445013 ,


Thanks for reaching out.

 

I recommend making sure that both your account and the account of the plan owner have set the same country setting. This can be checked at https://spotify.com/account 🙂

Let me know how it goes.

MaximSpotify Star
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