it won't verify my address for Spotify family despite it being correct

[hoppyloop]

I put in my exact correct home address and it keeps saying it's incorrect. I go on my other family members Spotify page and it shows the address that Im trying to put in. any way to fix?

[Lyubka]

Hey @hoppyloop,

Thank you for reaching out here in the Community. 

First off, we'd recommend that you make sure that the country set on your account matches the one on the plan manager's account. You can double check that on your account page. Keep in mind that Premium Family  is a discounted plan for people, who live together at the same address. If you live together - you should be able to join the plan. 

We'd suggest that you ask the plan owner to send you the invitation link again, but this time - accept it on another device. Please make sure that you're typing the address correctly.

Tip: We usually advise using an incognito window when accepting the invite as it doesn't keep that info saved.

Here you can find more information about address verification for Family Plan as well.

Hope this helps.  If you need anything else, the Community is here for you.