jmsotomayor-9

[jmsotomayor-9]

Plan

de primera calidad

país

Chile

Dispositivo

(iPhone y Samsung Galaxy)

sistema operativo

(iOS 10, Android Oreo, Windows 10, etc.)

Mi pregunta o problema

Aparece un aviso que señala que un hijo mio no puede unirse a mi plan familiar premium porque solo puede hacerse una vez cada 12 meses

[Dian]

Hey @jmsotomayor-9,

Thanks for posting in the Community. We hope you don't mind us replying in English.

Family member accounts can switch Family plans only once every 12 months. So if the account you're trying to invite to your current Family plan has done a switch in the last 12 months, the account won't be able to join the subscription.

Hope this clears things a bit.

Cheers!