my spotify premium is gone

[juanamarie]

hello.

i paid alrealdy on 20.jan but suddenly since yesterday my premium account is gone.

now i dont know what to do.

can anybody help me along?

[Alfredo]

Hey @juanamarie, welcome to the community!

This issue might be caused by a second Spotify account you could've created. In this case, let's try following these steps to make sure you're using the correct account.

Let us know how it goes.