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premium familiar mediante el enlace para unirme pero no me permite

premium familiar mediante el enlace para unirme pero no me permite

quiero unirme a la cuenta premium mediante un enlace pero me sale que "no puedes unirte a este plan", dice que no pueden confirmar que vivo con el titular de ese plan pero si nisiquiera me permite ingresar mi direccion, dejo mi correo para que me respondan REDACTED, mi cuenta esta con ese correo

 

** community star edit - removed personal info ** 

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1 Reply

Hey there! I am happy to help.

 

Hope you don’t mind me replying in English. Can you let me know if you’re switching from Premium Individual to a shared plan like Premium Duo or Family?

 

Or, are you having issues verifying your address tor a Premium Family/Duo plan?

 

Once I get more information, I’ll see what to suggest. 

Billy-JSpotify Star
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