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"Soory - you are already a member of this family"

"Soory - you are already a member of this family"

Can someone please help?

A month ago I bought premium for family.
Mine, my son´s and husbands account is working fine. But my daughter can´t get acess. We have tried 3 diffrent emails to sign her to the premium family account. (gmail and hotmail)
Her adress is rigtht. I dont get it?

Thnak you 🙂

/ Anne

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1 Reply

Hey @Annemille,

 

I'd recommend making sure that the correct account is logged into the Spotify website when trying to accept the invite 🙂 It will only work when your daughter's account is logged in.

 

If she doesn't have an account yet, she has to sign up at https://spotify.com/signup first.

 

Let me know if you have any other questions.

MaximSpotify Star
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