spotify family plan house address

[giorgetti_s]

Hi there, one of the member of the family has put the wrong address. Now he is not in my family anymore. If i try to invite him again to put the correct address the access is denied anyway. How can we solve this issue? 

Plan

family 

Country

 italy 

Device

every device 

Operating System

every device 

My Question or Issue

 Hi there, one of the member of the family has put the wrong address. Now he is not in my family anymore. If i try to invite him again to put the correct address the access is denied anyway. How can we solve this issue?

[Jose_M]

Hello @giorgetti_s!

Sorry to hear you're having trouble with this. No worries though, I'll be happy to help. I'd recommend checking out this Support article for more info on how to change your email address.

I hope this helps, have a nice day, Jose 🙂