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unable to join family plan

unable to join family plan

Hi everyone,
I just changed my spotify premium to spotify family so my family members can use it too.
Well when I send invite to my brother he is unable to join. I have no idea why, i cheched if he is writing the adress right and he is, so why he can't join?

2 Replies

Hey there @VIDEODROME_,


A few things needed to be checked for a Family Plan to work properly:

- All members should listed under the same phyiscal adress.

- All Memebers must have their own premium accounts


If the two terms are already applied, please try and send the invite using an incognito page or a different browser.


Let me know if you need further help 😃


We listed the same adress. 
My dad did not have premium but spotify family is working for him. 

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