Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

what is the difference between the family premium and family basic accounts

what is the difference between the family premium and family basic accounts

The description of the Premium Family plan says it covers up to 6 PREMIUM accounts but the Basic Family says it covers up to 6 BASIC accounts. However, there is no description of the difference between a basic and a premium account. The only difference between the two plans I can see is whether or not the account has 15 hours of audiobook listening time. Please explain the difference between Premium and Basic accounts. Thank you.
Reply
6 Replies

Hey there,

 

Thanks for reaching out.

 

The only difference is that the Premium plan gives the plan manager access to Audiobooks included in Premium, while the basic plan does not. 

I hope this helps 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I can't find the Basic Family Plan option in the Plans list. Was it removed?

Hey @jennaxjoy 
 

Thanks for writing in the Community.
 

In case you’re not seeing the Basic family option in your list - this could mean you're not eligible for this offer or is not available in your area. As far as I know you need to be currently on a Premium subscription to be able to view the Basic options. You can read more about it here.
 

Hope this helps 🙂 
 

NikolaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

I saw the Basic Family plan while subscribed as Premium. I canceled the plan to subscribe to Basic Family and the option was gone. I think I know now what I did wrong. Thank you! 

Does basic family plan support download and play offline?

Hey @Jasony001,

 

I can confirm that Spotify Basic does include offline listening in most regions, with the exception of South Korea. Users there don’t have access to offline listening with the Basic plan, which might have caused some confusion if you came across a page specific to that region.

 

If you’re not in South Korea, you’ll definitely still have the ability to download music with the Basic plan.

 

Here’s the article for more detailed info: https://support.spotify.com/article/spotify-basic/

 

Let me know if you have any other questions :!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts