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Google home (multiple)
My Question or Issue
If one family member tries to play music on google home, while another is also playing music on another device, we get the message "Sorry, the music stopped since your spotify account is being used on another device"
I've upgraded us to Premium Family accounts -- but this didn't change anything - there doesn't seem to be any way to play in more than one place.
If I'm driving, and someone at home asks the google speaker to play music, the music in my car stops.
If I'm listing to music in the living room, and the kid asks the speakers to play in her room, my music stops.
If I'm at work listening to music on my headphones, and someone gets home and starts music, my music at work stops.
why why why?
It's driving us nuts - why can't we play different music at the same time? What's the point of a family account if only we can only stream music to one device at a time?
Solved! Go to Solution.
Thanks for reaching out.
Your Family members can indeed listen on different devices at the same time, without interrupting each others playback. They have to be logged in to their own personal Spotify accounts. These can be added by the Premium Family manager to the plan so that they can enjoy Premium. You can find out how to do this and other useful info on Premium Family here.
Hope this helps. If something else comes up feel free to contact us again.
Thanks for the post.
We understand that this might be inconvenient for a set up with many shared communal devices.
What you can do is create a separate account and connect all communal home devices to that one. This way you can have your personal account logged in your personal devices and your playback and music recommendations will not be disturbed when other family members use the home speakers.
Hope you find this info helpful.
We have more or less sorted this problem in our house now. I had to freshly set up each Google Home device (complete reset). Where possible I set up each Google Home device with the device users own phone and assigned it to rooms. I also made sure that each user was logged into their own specific Spotify family account on their devices (phones and tablets). An important step I found was making sure voice recognition in Google Home was turned on and set up correctly for each active user and that it is working for each individual - this stopped Google defaulting to my main account when someone in the house asked to play music. It (mostly) works OK now. That all said I still find it very clunky to set up use overall and the music choices presented to me when I ask Google to play something on Spotify completely baffling (live or karaoke versions of well known songs for example?). I'm hoping it all improves with time. I was seriously considering switching to YouTube music for ease of use and having the entire YouTube audio available but held off due to Spotify's superior surfacing algorithm - it's second to none and I've tried most other music streamers. Hope this helps.