why can’t i pay for my plan after the payment day passed?

[1realkluzzz]

i’ve credited my card with money and as i try to update my payment method so i can pay for my family plan, it always fails

[Billy-J]

Hey there @1realkluzzz, thanks for reaching out to the Community!

Can you try updating your payment details using a different browser or private window? You can update those payment details following these steps.

If that doesn't work, can you try following these steps?

Let me know how this goes!