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worried about Family Premium

worried about Family Premium

Plan

Family Premium

Country

Austria

Device

Huawei Honor 10

Operating System

Android Oreo

My Question or Issue

So today I upgraded my account to premium again, with the family package. I was in a Spotify Family for the last two years, but had to cancel it, since I moved out. It was called "Steiners Family" and a friend of mine had the "boss"-account and paid for the family while handling it. This time, in the new home I am the one managing the other accounts, since I started the family. Now everything is working and everybody has premium. But when entering our address my friends told me it said "Steiners Family" at the top of the sheet. Now I am a little bit concerned, that they will get banned because I still have the old address linked to my account and they all put in the new one. It worked with the new address though, maybe because my account is linked to my facebook account on which already contains the new address.

Should I worry?

Thanks in advance

Sincerly Jakob

Reply
1 Reply

Hey @b9b-_2w18k39,

 

Thanks for reaching out to the Community! We're happy to help.

 

Keep in mind that the Premium for Family invite email includes the name provided when the plan was initially set up. If the wrong name was entered as the plan's owner when upgrading, this should only be visible in the invites sent and it shouldn't affect how the plan works 🙂

 

You can read more about Premium for Family on this page.

 

Let us know if that answers your question. Have a nice day!

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