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Been Charged twice

Been Charged twice

I just signed up for student premium and have been charged ($4.99) twice. I read that when that happens that the second payment goes towards your next month payment. However, I looked it up and it says the next time I will be charged will be on 9/20/17 which is exactly in a month. Should I contact my bank ?

1 Reply

Hi, @Ingrid_!


Welcome to the Spotify Community.


It sounds like one of these payments wasn't successful. The payment on your statement should show as pending/pre-auth, meaning no money's been taken. The funds should reappear on your statement soon. 


Don't hesitate to create a new thread if you need some extra help. 

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