Can't use Student discount

[Giulia21]

Hi everyone, in August 2017 I let SheerID verify my student status, but after that I didn't click on the link that SheerID sent me and didn't buy the premium account. Now I'd like to switch from free to premium but SheerID says I've already used the discount. What should I do?

thanks

[LeoRager · Accepted solution]

Hey! Welcome to the Spotify Community 🙂

You should try contacting SpotifyCares through either of these:

• Through this link.
• Through Facebook: SpotifyCares
• Or lastly through Twitter @SpotifyCares

Tell them what's going on and your username and they'll solve it! 🙂
Cheers!
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