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I just activated my free 30 day trial of Premium and then went to try to verify my student status and it can't/won't verify that I'm a student. I changed my email to my school email and it still doesn't acknowledge my student status. I have a Unidays account, which is apparently how Spotify verifies student status, but the site doesn't ask for any information from my Unidays account. I don't know if this has anything to do with it, but when I go to spotify.com/student, it redirects me to spotify.com/uk/student, and I'm in the US, so I don't know if that has anything to do with it? How can I verify my student status?
Hey @mmanning1299,
Sorry to hear this, but no worries - helpโs here.
If Spotify is unable to verify your student ID, you wonโt be eligible to claim the Student discount. Please make sure:
Spotiy uses SheerID to verify your student credentials, so if youโre still having trouble signing up you can get in touch with them.
You can also submit for manual verification (this can take up to 3 working days to process). For more info, check out SheerID FAQs.
If the link redirects you to the UK site, you might have selected the wrong country. You can change your country to the correct one following the steps here.
I have been having trouble as well. I am a legitimate student at Widener University and also enrolled in the ROTC program. I can apparently not verify my account for โwidener universityโ. The school is on the choices for schools when you sign up for student and all my other information is correct however it will still not work.
Hey there @Damian_Heidings,
Thanks for reaching out here and welcome to the Community!
If youโre in higher education but your college/university doesn't appear on the verification list, you can request for it to be added by our partner SheerID here. Just keep in mind that it can take up to 30 days for your request to be processed.
For full info on Premium Student, check out our support pages here.
Hope this helps. Let us know how you get on.
Hey there @Starkey42,
Thanks for getting in touch with us and welcome to the Community ๐
We use SheerID to confirm your status as student and we can't manually activate the student discount.
We'd suggest you head here and contact SheerID. The folks there can look into this further.
If you have questions, don't hesitate to reach out to us. We'll be happy to help.
I am having the same issue. Iโve only been a student since 2018 and thatโs when I implemented the discount, so I havenโt exceeded the 4 year rule. What gives?
I also go to Murray State. The discount seemed to work until recently. I wonder if itโs a Spotify issue with Murray? I can easily get a document showing my name and my student id number, just donโt know where Spotify wants me to submit it.
Hey there @funkymorganics, apologies for the delayed response, we just came across your reply.
Just to confirm, are you still having difficulties verifying your student status? If so, weโd first recommend we you try applying for the Student discount again here, preferable in an incognito or private window on a desktop device.
In order to renew the discount, you can either log into your college/uni's portal or upload proof of your enrollment, to verify your Student status again. If you upload proof of enrollment, you need to wait for SheerID to email you with your eligibility status. This can take a few days.
If you're still having difficulties verifying your student status with SheerID, we suggest you take a look at their Student Support Page or get in touch with them so that they can check your status again.
Keep us posted! Weโll be happy to help further, just give us a shout ๐
To manually apply and submit documents go here https://spotify.sheerid.com/
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ