Help Wizard

Step 1


Change from Student(4,99) to (9,99)

Change from Student(4,99) to (9,99)

It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason. 

How can i get my money back?

1 Reply

Hey @mzechmeister94 ,


Thanks for coming to the Community.


When your student discount expires after 12 months, your Premium automatically continues at the full price. You can renew from your account page just before your discount expires.


Note: If your discount expires before you renew, go to CHANGE PLAN on your account page and choose Premium Student.

If you believe that you're eligible for a refund, you can reach out to Support here.


Hope this clears things up! 🙂


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