Charged for free 3 months trail but invoice shows $0

[Tennit]

Plan

Premium Student 3 Month Trial

Country

Australia 

Device

iPad Pro

Operating System

iOS

My Question or Issue

I got charged 1.20 AUD for a free 3 month subscription for students, also the invoice emailed to me clearly showed $0.00 Total, I am very unsatisfied by Spotify’s payment experience and I want a refund of my money ASAP.

[Maxim]

Hey @Tennit,

Thanks for coming to the Community.

When you sign up for a free trial, you may notice an authorization charge for a small amount on your account. This is Spotify’s way of verifying the validity of your payment method. It’s only a temporary hold and will disappear shortly.

Although Spotify releases these funds immediately, it may take longer for your bank to process the transaction.

I hope this clears things up 🙂

[anand688]

Means the ammount which is debited from account while taking trial will be refunded in some days ? Can u clear my doubt please 

[Ivelina]

Hey @anand688,

Thanks for joining the thread!

Yes, that's correct. The funds should be with you soon. 

It's worth mentioning that you can check your Spotify receipts via the Account Page > Payment > Order history.

Should you have any other questions, we're here 🙂