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Oye, @poltergoist
¡Bienvenido a la comunidad de Spotify y gracias por comunicarse con nosotros!
¿Podría intentar hacer todo este proceso usando el modo incógnito de su navegador, por favor? Si el problema persistir, envíeme algunas capturas de pantalla de lo que ve cuando intenta solicitar su descuento premium para estudiantes.
¡Mantenme informado y mantente increíble!
Si tienes más preguntas o si necesitas algo más, ¡avísame! ¡Me encantaría ayudar!
Saludos,
Luan 🇧🇷
Hola escribo porque tengo el mismo inconveniente, me dice que el código de país de mi número de teléfono no es correcta No entiendo, si el mismo Spotify es el que lo proporciona (+58). Si me podrían ayudar @Luan
Hey @Mabe25,
Sorry to see this has happened to you!
I hope you don't mind us replying in English, it is the official Community language.
Could you try doing this whole process using your browser's incognito mode as @Luan has suggested? If the problem persists, please send us a screenshot of what you see when you try to claim your premium student discount and we'll gladly take a further look into this!
We'll be on the lookout for your response 🙂
Hi, I've the same issue, Im from Venezuela too, and I tried to validate my data using incognito browser and the same issue is displaying, there is my screenshot
Hey folks,
In this case, we'd recommend reaching out to SheerID since the verification for the student discount is being handled by them.
Let us know how it goes.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…