Falha no pagamento de do spotify premium universitário

[Danilosouza]

Plan

Free/Premium

Country

 Brasil

Device

Xiaomi Redmi Note 4/ Notebook Asus

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

 Estou tentando realizar o pagamento do premium universitário, porém qualquer cartão tanto crédito quanto débito está dando falha no pagamento, não consigo achar uma solução, gostaria de saber o que fazer... Aguardo respostas.

[Billy-J]

Hey @Danilosouza, welcome to the community!

I hope you don’t mind me replying back in English. 

Could you try this using another browser or incognito mode? If that doesn’t help, could you try using another device?

If you’re still having trouble, could you send me a screenshot of the error message being shown? Please do hide sensitive info when posting to the community.

Keep me posted 🙂